Status: Non-Exempt
Reports to: Valet Manager
JOB SUMMARY
The Valet Attendant at Caravan Court is responsible for providing a warm, polished, and professional first and last impression to every guest. Valet attendants safely and efficiently park and retrieve guest vehicles while delivering a personalized service aligned with the hotels service standards
ESSENTIAL DUTIES & FUNCTIONS
- Operational Responsibilities
- Greet guests according hotel standards
- Register all vehicles in parking platform
- Communicate the valet process to the guest
- Assist guests with any luggage and directional needs
- Professionally and efficiently park guest vehicles
- Guest Services
- Anticipate and attend to guest needs during interactions
- Be proactive when attending to guests
- Assist guests with all concierge services
- Team Support and Training
- Attend and contribute to department meetings
- Participate in cross training
- Complete all required trainings
- Communication and Reporting
- Facilitate all internal communications and follow up accordingly
- Run all reports necessary to the operationComplete full shift pass on reports and checklists
- Log all work in appropriate platforms
- Safety & Compliance
- Adhere to all safety and security guidelines
- Follow all driving regulations
ESSENTIAL SKILLS AND QUALIFICATIONS
- Strong verbal and written communication skills
- Effective time management and problem-solving skills
- Ability to work well with a team and demonstrate attention to detail
- Excellent organizational skills and interpersonal abilities
Physical Requirements
- Sitting: Short periods of time
- Standing/Walking: Long periods of standing, minimum of 5 consecutive hours
- Lifting/Carrying: Occasionally, maximum of 50 pounds. Pushing/ Pulling carts
Working Environment
- Interior: Hallways, Guestrooms
- Exterior: Outdoor areas of the hotel
BASICS
- Maintain cleanliness and organization in all work areas
- Display courteous behavior with guests and team members
- Report any unsafe conditions immediately
- Ensure hotel equipment is in proper working condition
- Perform any additional duties as assigned by the supervisor
CANDIDATE PROFILE
- Education and Experience
- Valid Driver’s License
- No vehicle violations within the past 5 years
- No prior experience required
- No minimum education requirements required