Valet

Mayflower Inn & Spa, Auberge Collection; Washington (CT); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

401(k) match after one year

Team Member Stay Discounts

Tuition Reimbursement

Career Growth

Job summary

Mayflower Inn & Spa, Auberge Collection in Washington, CT, seeks a Valet to greet guests, park and retrieve vehicles, and ensure a smooth arrival and departure with courteous, attentive service.

You’ll coordinate with hotel departments, handle keys securely, and help guests with belongings while staying flexible for weekends and holidays. This role is essential to a luxury guest experience with growth opportunities within Auberge Resorts Collection.

Qualifications

• Must be available to work a flexible schedule, including weekends and holidays.
• A valid driver's license is required for driving and parking guest vehicles.
• Applicants must be at least 18 years old.

Responsibilities

• Park and retrieve guests' vehicles efficiently and securely.
• Provide courteous, attentive guest service and assist with belongings.
• Manage traffic at valet station and maintain order in the area.
• Keep accurate records of parked vehicles and special requests.
• Communicate guest requests to other hotel departments to coordinate services.

Skills

Flexible schedule

Valid driver's license

18+ years old

Job description

Company Description

Only a two-hour drive from New York City, Mayflower Inn & Spa, Auberge Collection is a luxury country retreat located in the idyllic town of Washington, Connecticut. Set on 58 acres of beautifully landscaped gardens and woodlands, the property defines New England elegance and is renowned as one of the northeast’s most lauded luxury hideaways. Boasting 35 guest rooms, the hotel offers exceptional service and gracious attention to guest’s personalized needs. Wellness amenities include The Retreat at Mayflower Inn, a 20,000 sq. ft. sanctuary aiming to purify and detoxify through holistic treatments, promote wellbeing, and leave guests feeling relaxed and renewed. The resort also boasts expansive gardens, a tennis court, miles of hiking trails, a standalone two-story private-event space, The Huntress boutique, and two dining venues including The Garden Room for New England-inspired fine dining and the Tap Room, for casual country fare. In honor of the Inn’s centennial birthday in fall 2020, acclaimed New York-based interior designer Celerie Kemble oversaw a dramatic redesign encompassing guest rooms and suites, Mayflower’s signature restaurant, and the Inn’s historic main house, featuring a charming parlor.

For more information: auberge.com/mayflower

Follow Mayflower Inn & Spa on Facebook and Instagram @MayflowerAuberge

Job Description

Rev up your hospitality career as a Valet, where you'll be the first and last point of contact, ensuring guests experience a smooth and sophisticated arrival and departure. With your prompt and courteous service, you'll be the driving force behind a seamless and memorable guest experience.

• Park and retrieve guests' vehicles efficiently, ensuring the safe and secure handling of keys and personal items left in the vehicle.
• Provide courteous and attentive customer service, assisting guests with their belongings, offering information, and creating a positive and welcoming experience.
• Manage incoming and outgoing traffic at the valet station, ensuring a smooth flow of vehicles and maintaining order in the designated area.
• Maintain accurate records of parked vehicles, noting any special requests, and documenting any relevant information for efficient retrieval.
• Act as a communication link between guests and other hotel departments, facilitating requests and ensuring effective coordination of services.

Qualifications

• Ability to work a flexible schedule, including weekends and holidays according to department needs
• Valid driver's license that meets the needs of our insurance carrier
• Must be at least 18 years of age

Benefits

Auberge Collection is proud to support the needs of our team members and their families with a competitive and affordable benefits package including:

• Medical, Dental, Vision plans
• Flexible Spending Accounts
• Health Savings Account
• Basic Life and AD&D
• Team Member Stay Discounts
• Employee Assistance Program
• Tuition Reimbursement
• Task Force Opportunities
• Career Growth
• Voluntary plans: short- and long-term disability, additional life insurance coverage, accident, critical illness, hospital indemnity coverage, and legal insurance
• 401(k) program and receive a 4% match on employee contributions after one year.

Eligibility to enroll in our benefits is based on the applicable waiting period and employment status. Some benefits may require an employee contribution. The Plan documents supersede this description.

Additional Information

Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.

MFI Operations LLC is an Equal Opportunity Employer, M/F/D/V.

MFI Operations LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.

In addition to federal law requirements, MFI Operations LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.