Spa Attendant (Cleaner)

Mayflower Inn & Spa, Auberge Collection; Washington (CT); On-site; USD 32,000 - 42,000; Full time

Job summary

Mayflower Inn & Spa, Auberge Collection in Washington, CT, seeks a Spa Attendant to maintain cleanliness and presentation of our spa and wellness facilities while delivering warm, guest-focused service.

You will clean locker rooms, restrooms, and public spaces, stock supplies, assist guests, and support smooth spa operations from opening to close. Prior hospitality experience preferred; a proactive, detail-oriented attitude is essential.

Qualifications

• Experience in hospitality or spa environments preferred.
• Ability to maintain high standards of cleanliness and organization.
• Excellent communication and guest-service orientation.

Responsibilities

• Maintain exceptional cleanliness in spa areas including locker rooms and lounges.
• Clean, sanitize and restock lockers and amenities throughout the day.
• Refresh public spaces and remove used items as needed.
• Monitor spa appearance and address maintenance needs proactively.
• Greet guests, answer basic questions and assist with wayfinding.
• Prepare guest areas before opening and maintain them during the day.
• Transport soiled linens to laundry and replenish clean linens.
• Assist guests with information about spa facilities as required.

Skills

Guest service

Attention to detail

Teamwork

Job description

Company Description

Only a two-hour drive from New York City, Mayflower Inn & Spa, Auberge Collection is a luxury country retreat located in the idyllic town of Washington, Connecticut. Set on 58 acres of beautifully landscaped gardens and woodlands, the property defines New England elegance and is renowned as one of the northeast’s most lauded luxury hideaways. Boasting 35 guest rooms, the hotel offers exceptional service and gracious attention to guests’ personalized needs. Wellness amenities include The Retreat at Mayflower Inn, a 20,000 sq. ft. sanctuary aiming to purify and detoxify through holistic treatments, promote wellbeing, and leave guests feeling relaxed and renewed. The resort also boasts expansive gardens, a tennis court, miles of hiking trails, a standalone two-story private-event space, The Huntress boutique, and two dining venues including The Garden Room for New England-inspired fine dining and the Tap Room, for casual country fare. In honor of the Inn’s centennial birthday in fall 2020, acclaimed New York-based interior designer Celerie Kemble oversaw a dramatic redesign encompassing guest rooms and suites, Mayflower’s signature restaurant, and the Inn’s historic main house, featuring a charming parlor.

For more information: auberge.com/mayflower

Job Description

As a Spa Attendant, you will play a key role in maintaining the cleanliness, organization and overall presentation of our spa and wellness facilities. This role is primarily responsible for cleaning and caring for the spa’s locker rooms, public areas and relaxation spaces, while also providing warm and helpful service to our guests.

Key Responsibilities

• Maintain exceptional cleanliness in all spa areas, including locker rooms, restrooms, relaxation lounges, hallways and treatment-adjacent spaces.
• Clean, sanitize and restock locker rooms throughout the day, ensuring towels, amenities and supplies are always available.
• Regularly tidy and refresh public spaces by removing used towels, cups and other items.
• Monitor the overall appearance of the spa and proactively address any cleaning or maintenance needs.
• Greet guests warmly, answer basic questions and assist with wayfinding throughout the spa.
• Support smooth spa operations by preparing guest areas prior to opening and maintaining them throughout the day.
• Transport soiled linens to the laundry facility and replenish clean linens in designated areas.
• Assist with occasional guest needs such as offering water or providing general information about spa facilities.

Qualifications

• Previous experience in housekeeping, spa/fitness facilities, customer service or a similar role in a high-end or hospitality environment.
• Ability to work efficiently in a fast-paced setting, moving between indoor and outdoor spaces as needed.
• Strong attention to detail with a commitment to maintaining clean, organized and welcoming guest areas.
• Excellent communication skills and a friendly, helpful demeanor when assisting guests.
• A proactive, team-oriented attitude with a consistent willingness to go above and beyond.

About Auberge Collection

Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.

For more information: auberge.com

About Friedkin

Friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports. Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo. The Friedkin portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus.

For more information, please visit www.friedkin.com

Equal Opportunity Statement

MFI Operations LLC is an Equal Opportunity Employer, M/F/D/V. MFI Operations LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, MFI Operations LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.