Valet

The Chanler at Cliff Walk; Newport (RI); On-site; USD 15,000 - 22,000; Full time

Job summary

The Chanler at Cliff Walk in Newport, Rhode Island, seeks a courteous valet to enhance the guest experience by delivering premium parking and luggage handling services. The role requires strong customer service and safe driving with a clean record, all within a luxury hospitality setting.

Responsibilities include valet operations, guest assistance, luggage organization, and coordinating with other departments as needed to ensure a seamless stay for each guest.

Qualifications

• Experience delivering high-end guest service in hospitality or related industry.
• Valid driver’s license with clean driving record; ability to drive standard transmission.
• Ability to multitask, stay organized, and respond to guest requests promptly.

Responsibilities

• Provide valet services to all guests of The Chanler at Cliff Walk.
• Retrieve and transport guest luggage and assist with storage.
• Respond to guest inquiries and requests in a timely, friendly manner.
• Assist with room moves and luggage deliveries as needed.
• Operate and accompany property-designated vehicles within the Newport area as required.

Skills

Guest services

Driving

Customer relations

Team collaboration

Job description

Join our team as a valet and become the ultimate journey curator for the guest experience. The ideal candidate will be responsible for ensuring smooth parking services as well as the transferring and/or storing of guest luggage and assisting/responding to all guest requests.

THE HOUSE

As a prestigious Two Michelin Key and double Forbes Five-Star property, The Chanler is renowned for its impeccable service, chic European dining, and warm, welcoming hospitality. We pride ourselves on creating a refined yet approachable atmosphere where guests can enjoy a unique blend of history, luxury, and authenticity. Join our team and be part of a legacy that continues to attract admirers from around the world.

PRIMARY RESPONSIBILITIES

Including but not limited to:

• Provide valet services to all guests of The Chanler at Cliff Walk
• Retrieve and transport guest luggage
• Respond to guest inquiries and requests in a timely, friendly, and efficient manner
• Organize and store luggage
• Ensure that the management/leadership team is kept fully aware of any relevant feedback from guests and/or
• other departments
• Assist with room moves, special luggage deliveries, and/or pulls, and attend to the main lobby and front door as
• needed
• Piloting the property-designated vehicles to and from destinations within the Newport area as needed
• Full list of responsibilities upon request
• *full list of responsibilities upon request*

REQUIREMENTS

• Must be available for working a flexible schedule, including mornings, evenings, weekends, and holidays
• Must have 3 years of driving experience, a valid driver's license, and a clean driving record
• Ability to work cohesively with co-workers both within and outside of your department
• Previous hotel, restaurant, or customer service experience is preferred
• Ability to drive an automobile with a standard (5/6 speed) transmission
• Ability to prioritize, organize, and follow up
• Ability to work well under pressure, dealing with many arrivals and departures within a short period of time
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 60 pounds without assistance
• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing
• ability, and visual acuity
• Stand, sit, or walk for an extended period of time or for an entire work shift
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping