Valet

Kerzner International; Dares Beach (MD); On-site; USD 30,000 - 42,000; Full time

Job summary

Kerzner International is seeking a dedicated Housekeeping Attendant for One&Only Le Saint Géran in Mauritius. You will clean guest rooms, corridors, and service areas to exacting luxury standards, ensuring safety and guest satisfaction across all shifts, including weekends and holidays.

The role requires two years in a similar setting, fluency in English and French, and the ability to lift and move supplies while maintaining impeccable presentation.

Qualifications

• Fluent written and spoken English and French required.
• Two years of experience in a luxury resort housekeeping role preferred.

Responsibilities

• Attend duty on time in correct uniform and well groomed.
• Attend daily briefing at the beginning of each shift.
• Follow resort standards and procedures for daily tasks and health & safety.
• Handle task sheets, supplies, and cleaning equipment per standards.
• Maintain cleanliness of guest rooms, corridors, and service areas.
• Report malfunctions, guest issues, and lost and found items to supervisor.

Skills

English (Fluent)

French (Fluent)

Education

School Certificate

National Certificate Level 3

Job description

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.

Sparkling in warm Indian Ocean, on a private peninsula wrapped in ribbons of sand, One&Only Le Saint Géran is a vibrant tropical playground where the marvels of Mauritius are revealed in ultimate style. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.

About The Role

To clean, supply and provide services for guest rooms, suites, guest corridors, garden borders as per the hotel standards, this is an outline and is not limited to the mentioned and may require adjustments in duty as the operation demands. To assist with Guest requests to ensure that guest satisfaction is maintained.

Key Duties and Responsibilities

• To attend duty on time in correct uniform and well groomed.
• Attend daily briefing at the beginning of each shift.
• Be fully trained on resort standards and procedures required to carry out daily tasks.
• To follow the resorts key control policy
• Proceed to HSK office to receive the task sheet for the day.
• Use and maintain all chemicals, supplies and equipment as per resort standards.
• Clean all guest corridors pertaining to the section, garden borders, empty ashtrays,ensure wet floors are dry when raining
• Fill pantries with necessary par level of linen.
• Clean, replenish the linen in guest rooms as per resort standards.
• Clear and clean the pantry, empty garbage, bring down the soil linen .
• Prepare the “cleaning Service bag “for the next day.
• Carry out and complete daily task control sheet.
• Carry out and complete all daily assigned tasks as per resort standards.
• Report malfunctioning tools, incidents, and guest room issues correctly to supervisor as per resort standards.
• Report lost and found articles as per resort standards.
• Report in-room safe issues as per resort standards and policies.
• Report unusual guest behavior or activities as per resort standards.
• Have thorough knowledge of the layout of the guest rooms and corridors, and all HK storage spaces with what they hold.
• Follow resort health and safety policies and procedures.
• Attend training when required by the department and resort.
• Carry out any other job related duties when requested by your immediate Manager/HOD.
• Work as scheduled to a rotating roster will include morning shift, afternoon and evening shift and overnight shifts, this will also include weekends and public holidays ( as per Mauritian Law ).

About You

The desired qualifications for this role are at least a School Certificate and a National Certificate Level 3 in any given field. The ideal candidate should at least have 2 years of experience in the same role in an international ultra-luxury resort and must be fluent in written and spoken English and French. The candidate should have the physical capabilities to be able to do consistently do reasonable lifting, moving bending raising of arms, and be on your feet for majority of duty.

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.