Valet

Jamestown; Atlanta (GA); On-site; USD 19,000 - 25,000; Full time

Job summary

Jamestown is seeking a Valet Driver to deliver courteous, efficient valet services across our properties. The role focuses on safe driving, parking and retrieving vehicles, greeting guests, and maintaining a clean valet operation.

The ideal candidate will drive safely, assist guests with their vehicles, and uphold Jamestown’s hospitality standards while ensuring customer care and professionalism.

Qualifications

• Possess valid state driver’s license with current address and clean driving record.
• Able to drive a vehicle with a manual transmission and pass a field driving test.
• College education preferred; three months related experience or equivalent combination of education and experience.
• Generally available nights and weekends.
• Able to respond to customers in a positive manner to enhance guest experience.

Responsibilities

• Drive, park and retrieve customer vehicles in a safe and courteous manner.
• Assist customers exiting and entering their vehicles.
• Provide professional, polite, and timely valet service.
• Maintain a neat and clean appearance and work environment.
• Inform customers of valet rates, validation deals, and closing times.
• Respond to customer questions or concerns promptly and considerately.
• Have basic knowledge of surrounding streets, landmarks, and freeways.
• Ticket and track vehicles using company application technology.
• Document vehicle condition and secure vehicles upon parking.
• Oversee safety and security of the lot and vehicles.
• Observe traffic laws and safe driving practices.
• Report accidents or policy violations to supervisor or management.
• Assist with any additional task as assigned.

Skills

Customer Service

Driving

Education

College education preferred

Job description

Job Description

POSITION/LEVEL: Valet Driver FLSA STATUS: Non-Exempt

REPORTS TO: Valet Supervisor

Job Summary: At Jamestown, we pride ourselves on creating welcoming, high-quality experiences across our properties and communities. The Valet Driver plays a key role in delivering this standard of excellence by providing professional, courteous, and efficient valet services to our guests and tenants. This position is responsible for safe driving, parking, and retrieving vehicles, warmly greeting and assisting guests, and maintain a clean, well-organized valet operation. The ideal candidate embodies Jamestown’s commitment to hospitality, integrity, and service, ensuring every interaction reflects our brand values while maintaining the highest standards of safety, customer care, and professionalism.

Hours

Operational Hours Availability | 10am – 12am * schedule may change based on event needs

Qualifications

• License – Possess and maintain a valid state driver’s license with current address and exceptional driving record
• Driving – Be able to drive a vehicle with a manual (standard or stick shift) transmission and pass a field driving test
• Education – College education preferred, three months related experience, or and equivalent combination of education and experience
• Availability – Generally available nights and weekends
• Customer Service – Able to respond and interact with customers in a positive manner to inspire enjoyment of their experience

Essential Job Functions

• Drive, park and retrieve customer vehicles in a safe and courteous manner
• Attend customer while exiting and re-entering their vehicle
• Assure that all customers are given a professional, polite, and timely valet service
• Maintain a neat and clean appearance
• Maintain a clean work environment; lot, loading zones and podium
• Inform customers of valet rates, validation deals, and closing times
• Respond to customer questions or concerns in a prompt and considerate manner
• Have basic knowledge of the major streets, landmarks, and freeways surrounding the lot
• Properly ticket and track all vehicles using proprietary company application technology
• Evaluate and document vehicle condition and secure all vehicles upon parking
• Oversee the safety and security of the lot and vehicles in it
• Observe all traffic laws and safe driving practices
• Report any known accidents to supervisor and/or management
• Report any observed or suspect violations of company policy, safety hazards, or any unusual occurrence to the supervisor, facility manager, or senior management
• Assist with any additional task that may arise or be assigned.

Physical Requirements

• Able to lift up to 35 pounds
• Standing up to 8 hours a day in an outdoor environment
• Walking for up to 8 hours a day
• Stooping
• Bending up to 4 hours a day
• Working outdoors for up to 8 hours a day
• Ability to climb ladders and stairs

Material And Equipment Used

• Computer
• Microsoft Office Suite
• General Office Equipment

Knowledge Of

• All computer applications and hardware related to performance of the essential functions of the job.

Skill In

• Conflict Management Resolution
• Organizational and interpersonal skills
• The ability to meet deadlines; accomplish work in order of priority; professionally maintain composure & effectiveness under pressure and changing conditions