Vaccine Sales Support Manager

Phibro Animal Health; Omaha (NE); On-site; USD 65,000 - 90,000; Full time

Job summary

Phibro Animal Health Corporation seeks a Vaccine Sales Support Manager for our US locations in Omaha, NE, and Quincy, IL. The role focuses on order processing, customer relationships, and technical service support. Ideal candidates have at least 3 years in customer service or sales, a Bachelor’s degree or related experience, and strong MS Office skills.

Travel occasionally may be required. Join a global leader in animal health and nutrition, supporting veterinarians, livestock producers and

Qualifications

• Bachelor’s degree or related experience preferred.
• Minimum of 3 years of customer service or sales experience.
• Experience with Microsoft Office applications.

Responsibilities

• Process and fulfill orders accurately and manage special requests.
• Maintain clear communication with customers and track product releases.
• Support continuous improvement in service, quality and efficiency in collaboration with Tech Services.

Skills

Strong communication

Organizational skills

Multitasking

People awareness

Attention to detail

Willingness to travel

Education

Bachelor’s degree

Tools

Microsoft Office

Job description

Select how often (in days) to receive an alert:

About Phibro Animal Health Corporation

Phibro Animal Health Corporation is a publicly traded, global organization with a rich history in animal health and nutrition as a manufacturer and marketer of medicated feed additives, vaccines, nutritional specialty products, and mineral nutrition. We strive to be a trusted partner with livestock producers, farmers, veterinarians, and consumers who raise or care for farm and companion animals by providing solutions to help them maintain and enhance the health of their animals.

Phibro is a diversified company in manufacturing and marketing products for ethanol performance, microbials for plants, home and industrial applications, and specialty chemicals for various industrial markets. In addition to, Phibro’s revenues are in excess of $1 billion and are supported by over 2,400 employees worldwide.

At Phibro, people are our greatest asset. We strive to develop a diverse workforce that fosters an environment where people feel supported in openly sharing their creativity and skills that allows them to be the most successful that they can be.

If you are interested in working for Phibro and feel that you do not meet all qualifications, we encourage you to apply as you might be the right candidate for this role or other positions.

TheVaccine Sales Support Manageris an integral part of our Customer Serviceteam based out of our US - Omaha, NE - Nutritionals, US - Quincy, IL - Office (MNNS) site.

We are seeking applicants for a Vaccine Sales Support Manager. This position is an integral part of our Commercial customer interfacing roles.

Specific responsibilities include but are not limited to:

Key Responsibilities

Order Processing and Fulfillment

• Accurately process and manage order submissions and special requests
• Submit subsequent serial production orders
• Support the non-adjacent address approval process

Customer Communication and Relationships

• Build trusting relationships with customers to ensure Phibro is the preferred partner for health and nutrition expertise
• Answer clarifying questions from vaccine customers about purchase orders
• Communicate with customers and track product releases
• Keep Account Managers informed of customer activity

Technical Support and Continuous Improvement

• Work with Tech Services Veterinarians to create, track and complete isolate extension paperwork
• Support the diagnostic lab by sending case reports and obtaining missing information on submissions
• Drive continuous improvement in service, quality and efficiency

Behaviors

See What Needs to Get Done

Identifies opportunities to contribute to Phibro’s goals

Gets It Done

Demonstrates clear motivation and focus on achieving measurable and tangible results. Consistently completes tasks and projects on time.

Gets It Done the Right Way

Works with a high level of integrity always

Requirements and Qualifications

Education and Experience

• Bachelor’s degree or related experience preferred
• Minimum of 3 years of customer service or sales experience
• Experience with Microsoft Office applications

Skills, Competencies and Travel

• Strong communication and organizational skills
• Ability to multitask and manage time effectively
• Ability to assess and understand people
• Exceptional attention to detail (a must)
• Willingness to travel on occasion (about once a quarter)

Phibro is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, gender identity, veteran status, marital status or any other characteristics protected by law.

Business Unit:Animal Health & Mineral Nutrition
Division:Animal Health & Nutrition
Department:Customer Service
Location:US - Omaha, NE - Nutritionals, US - Quincy, IL - Office (MNNS)
Work Schedule:Monday - Friday (Standard Work hours)