Vacation Specialist - based at Westin Hapuna

mymvw; Kapalaoa (HI); Presencial; USD 28.000 - 41.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Uncapped earning potential

Medical/Dental/Vision/401K

Travel discounts

Credit Union Membership

Tuition Reimbursement

Professional Counseling & Family

Growth and Development Opportunities

Descripción de la vacante

Marriott Vacations Worldwide in Hawaii is seeking a Coordinator Marketing Linkage to engage hotel guests at the Westin Hapuna Beach Resort, delivering elevated customer service and helping create memorable vacation experiences.

The role offers base pay of $20.00 per hour plus commissions and up to $300/week in training pay for the first 10 weeks, with benefits including Medical/Dental/Vision and 401K. Strong guest interaction and flexible weekend availability are preferred.

Formación

• Experience in sales or customer service roles.
• Ability to engage guests and provide high-quality service.
• Willingness to work flexible weekends/holidays.

Responsabilidades

• Engage with hotel guests at desk locations and provide elevated customer service.
• Scheduling sales presentations and managing customer expectations.
• Provide the highest level of service to exceed budgeted sales presentations and volume production goals.
• Ensure that all guests who attend a sales presentation meet eligibility requirements and are open to learning more about products and services.
• Use persuasive techniques that maximize revenue while maintaining existing guest loyalty.

Conocimientos

Sales experience

Customer service

Guest interaction

Descripción del empleo

Hourly Rate: $20.00

Position is based at the Westin Hapuna Beach Resort

$20.00/hr + commission + up to $300/week additional training pay* for the first 10 weeks only

Are you looking for a place where meaningful moments are made together?

We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Coordinator Marketing Linkage, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.

Where great benefits lead to a life fulfilled:

• Uncapped earning potential (wages, monthly incentives, annual bonuses, contests)

• Medical/Dental/Vision/401K opportunities

• Travel discounts

• Credit Union Membership

• Tuition Reimbursement

• Professional Counseling & Family Support

• Growth and Development Opportunities

As a Coordinator Marketing Linkage, a typical day will include:

• Engaging with hotel guests at desk locations and providing elevated customer service.

• Scheduling sales presentations and managing customer expectations.

• Provides the highest level of service to exceed budgeted sales presentations and volume production goals.

• Ensures that all guests who attend a sales presentation meet eligibility requirements and are open to learning more about products and services.

• Use persuasive techniques that maximize revenue while maintaining existing guest loyalty.

Guest Experience and Company Standards:

• Welcome and greet guests; anticipate and address their needs.

• Interact with colleagues and guests professionally and promptly.

• Contribute to team goals.

• Always follow company policies and safety procedures.

To Become a Coordinator Marketing Linkage:

• Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.

• Available to work a flexible schedule to include weekends and holidays.

• Concierge and/or sales experience preferred.

• Position may require background and drug screening, in accordance with state and local requirements.

• Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.