Vacation Sales & Guest Experience Coordinator

mymvw; Kapalaoa (HI); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Uncapped earning potential

Medical/Dental/Vision/401K

Travel discounts

Credit Union Membership

Tuition Reimbursement

Professional Counseling & Family

Growth and Development Opportunities

Job summary

Marriott Vacations Worldwide in Hawaii is seeking a Coordinator Marketing Linkage to engage hotel guests at the Westin Hapuna Beach Resort, delivering elevated customer service and helping create memorable vacation experiences.

The role offers base pay of $20.00 per hour plus commissions and up to $300/week in training pay for the first 10 weeks, with benefits including Medical/Dental/Vision and 401K. Strong guest interaction and flexible weekend availability are preferred.

Qualifications

• Experience in sales or customer service roles.
• Ability to engage guests and provide high-quality service.
• Willingness to work flexible weekends/holidays.

Responsibilities

• Engage with hotel guests at desk locations and provide elevated customer service.
• Scheduling sales presentations and managing customer expectations.
• Provide the highest level of service to exceed budgeted sales presentations and volume production goals.
• Ensure that all guests who attend a sales presentation meet eligibility requirements and are open to learning more about products and services.
• Use persuasive techniques that maximize revenue while maintaining existing guest loyalty.

Skills

Sales experience

Customer service

Guest interaction

Job description

Marriott Vacations Worldwide in Hawaii is seeking a Coordinator Marketing Linkage to engage hotel guests at the Westin Hapuna Beach Resort, delivering elevated customer service and helping create memorable vacation experiences.

The role offers base pay of $20.00 per hour plus commissions and up to $300/week in training pay for the first 10 weeks, with benefits including Medical/Dental/Vision and 401K. Strong guest interaction and flexible weekend availability are preferred.