Vacation Sales & Guest Experience Coordinator

Marriott Vacations; Scottsdale (AZ); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401K opportunities

Travel discounts

Tuition reimbursement

Counseling & family support

Credit Union Membership

Job summary

Marriott Vacations Worldwide is seeking a Coordinator Marketing In House in Scottsdale to assist in providing Owners/guests with memorable vacation experiences and events. You will help ensure guest satisfaction, manage expectations, and contribute to sales goals in a welcoming, supportive environment.

The role requires motivation, customer service flair, and the ability to work varied shifts including holidays and weekends.

Qualifications

• Successful candidates will be highly motivated with sales or customer service experience.
• Available to work various shifts, holidays, and weekends.
• Concierge or sales experience preferred.
• Position may require background and drug screening per state/local requirements.

Responsibilities

• Schedule sales presentations and manage customer expectations.
• Provide the highest level of service to exceed budgeted sales presentations and volume production goals.
• Ensure all Owners and guests attending a sales presentation meet eligibility requirements and are open to learning more about products and services.
• Use persuasive techniques that maximize revenue while maintaining guest loyalty.
• Welcome and greet guests; anticipate and address their needs; interact professionally with colleagues and guests.

Skills

Sales / Customer service

Job description

Marriott Vacations Worldwide is seeking a Coordinator Marketing In House in Scottsdale to assist in providing Owners/guests with memorable vacation experiences and events. You will help ensure guest satisfaction, manage expectations, and contribute to sales goals in a welcoming, supportive environment.

The role requires motivation, customer service flair, and the ability to work varied shifts including holidays and weekends.