Vacation Sales & Guest Experience Coordinator

mymvw; Miami Beach (FL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Uncapped earning potential

Medical/Dental/Vision/401K

Travel discounts

Credit Union Membership

Tuition Reimbursement

Professional Counseling & Family Suppo

Job summary

Marriott Vacations Worldwide seeks a Coordinator Marketing Linkage to engage hotel guests at desk locations and provide elevated customer service. You will schedule sales presentations, manage expectations, and strive to exceed volume production goals while ensuring attendees meet eligibility requirements.

Successful candidates have sales or customer service experience and are willing to work weekends and holidays. Concierge or sales experience is preferred; background checks may be required.

Qualifications

• Sales or customer service experience required.
• Available to work weekends and holidays.
• Concierge or sales experience preferred.
• Position may require background and drug screening.
• Must be able to reach overhead, bend, twist, and stand for extended periods.

Responsibilities

• Engaging with hotel guests at desk locations and providing elevated customer service.
• Scheduling sales presentations and managing customer expectations.
• Provides the highest level of service to exceed budgeted sales presentations and volume production goals.
• Ensures that all guests who attend a sales presentation meet eligibility requirements and are open to learning more about products and services.
• Use persuasive techniques that maximize revenue while maintaining existing guest loyalty.

Job description

Marriott Vacations Worldwide seeks a Coordinator Marketing Linkage to engage hotel guests at desk locations and provide elevated customer service. You will schedule sales presentations, manage expectations, and strive to exceed volume production goals while ensuring attendees meet eligibility requirements.

Successful candidates have sales or customer service experience and are willing to work weekends and holidays. Concierge or sales experience is preferred; background checks may be required.