Vacation Rental Caretaker & Guest Experience Specialist

First Chair Destinations; Warren (VT); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Health Insurance

401(k) with Company Match

Paid Time Off (PTO) & Holidays (non-ex

Job summary

First Chair Destinations is seeking a Property Caretaker to support an assigned portfolio of vacation rental homes. You will handle owner and guest relations, light maintenance, and housekeeping coordination, ensuring high-quality stays.

Responsibilities include responding to inquiries, conducting inspections, and collaborating with the team to improve processes. This role requires travel between worksites and a commitment to hospitality excellence.

Qualifications

• 1 year minimum experience in housekeeping, maintenance, or a similar role.
• Experience in hotel, hospitality, vacation, or related industry is highly preferred.

Responsibilities

• Assist daily operations for the portfolio of homes and identify process improvements.
• Respond to guest and homeowner concerns via email, calls, and tickets.
• Perform light maintenance tasks (bulbs, hinges, unclog a toilet).
• Conduct regular inspections before guest/owner arrivals.
• Collaborate with management on escalated issues and with Business Development for new units.
• Support cross-functional team collaboration as needed.
• Flexible to other duties as assigned.

Skills

Time management

Attention to detail

Tech-savvy

Customer service

Reliability

Independent work

Communication

Education

Experience in hospitality or similar

Tools

Mobile apps

Various software platforms

Job description

First Chair Destinations is seeking a Property Caretaker to support an assigned portfolio of vacation rental homes. You will handle owner and guest relations, light maintenance, and housekeeping coordination, ensuring high-quality stays.

Responsibilities include responding to inquiries, conducting inspections, and collaborating with the team to improve processes. This role requires travel between worksites and a commitment to hospitality excellence.