VA Certifying Officer

Georgia Southern University; Statesboro (GA); Sur place; USD 29 000 - 32 000; Plein temps

Résumé du poste

Georgia Southern University is seeking a VA Certifying Officer to serve as the primary contact for submitting enrollment data to the Veterans Administration for educational benefits. The role reports to the Assistant Director of Military & Veteran Services and supports military-connected students across multiple Georgia Southern campuses.

The position requires an Associate’s Degree and 3+ years of related experience, with preferred background in handling veteran benefits and familiarity with

Qualifications

• Associate's Degree required.
• Three or more years of related work experience.
• Preferred experience processing military and veteran education benefits; familiarity with Enrollment Manager.

Responsabilités

• Process enrollment certifications to the VA and evaluate course applicability, modality, location, and dates.
• Report tuition and fees and enrollment changes; maintain training requirements.
• Provide accurate information about using education benefits in person, in writing, and verbally.
• Serve as liaison to Advising, Bursar, and campus bookstore to facilitate benefits handling.
• Coordinate efforts for students using Veteran Readiness and Employment benefits.
• Enter and update military-connected student codes in Banner.
• Prepare reports and documentation per SAA policy and VA audit guidelines.
• Participate in on-campus outreach and external agency engagement as required.

Connaissances

Customer service

Communication

Microsoft Office

Attention to detail

Problem solving

Time management

Confidentiality

Teamwork

Formation

Associate's Degree

Outils

Banner

Enrollment Manager

Description du poste

VA Certifying Officer

Job ID: 304895

Location: Statesboro, Georgia;Georgia Southern - Savannah

Full/Part Time: Full Time

Regular/Temporary: Regular

About Us

Georgia Southern University is the state's largest and most comprehensive center of higher learning south of Atlanta, and one of the most dynamic public universities in the Southeast.

Founded in 1906, Georgia Southern has grown from a single-purpose college into a Carnegie Doctoral/R2 institution with 149 degree programs at the bachelor's, master's and doctoral levels, serving 31,600 students from all 50 states, Washington D.C., Puerto Rico and more than 100 nations.

Four distinct campuses extend Georgia Southern's reach across the region: a 900-acre quintessential college campus in Statesboro, anchored by Georgian-style red-brick buildings set among oaks and pines; the Armstrong Campus in Savannah, minutes from historic downtown and a short drive from the beaches of Tybee Island; a modern, purpose-built facility in Hinesville serving local and military-affiliated students; and the East Georgia Campus in Swainsboro, an outdoor oasis nestled on a 385-acre pine forest, offering expanded pathways to higher education for students across southeast Georgia.

Through ten colleges, the Allen E. Paulson College of Engineering and Computing, the College of Arts and Humanities, the College of Behavioral and Social Sciences, the College of Education, the College of Science and Mathematics, the Jack N. Averitt College of Graduate Studies, the Jiann-Ping Hsu College of Public Health, the Parker College of Business, the Waters College of Health Professions and University College, Georgia Southern delivers academic programs backed by real-world experience, research with regional and national impact, and a faculty committed to helping every student go further than they thought possible.

Accredited by the Southern Association of Colleges and Schools Commission on Colleges and holding specialized accreditation across its professional programs, Georgia Southern prepares graduates who are ready to lead, contribute and soar beyond, in Georgia, across the nation and around the world.

For more information, visit GeorgiaSouthern.edu.

Location

Statesboro Campus - Statesboro, GA

OR

Armstrong Campus - Savannah, GA

Department Information

Military Services

Job Summary

Reporting to the Georgia Southern University Assistant Director of Military & Veteran Services, the VA School Certifying Official (SCO) is the primary point of contact for submitting enrollment data to the Veterans Administration (VA) for educational benefits

Responsibilities

• Process enrollment certifications to the VA: evaluate course applicability, modality, location, and dates. Report tuition and fees, when applicable, and enrollment changes; maintain annual University and VA training requirements
• Provide accurate educational information about using education benefits in-person, in writing, and verbally
• Serve as liaison to key campus departments, such as Advising, Bursar and campus bookstore, to facilitate internal treatment of benefits
• Coordinate efforts for students using Veteran Readiness and Employment (VRE) benefits
• Enter and update military-connected student codes and information in Banner
• Maintain internal tracking documents to facilitate the processing of benefits, including debt/overpayment scenarios as well as for working University Cancellation and other enrollment initiatives
• Prepare and maintain required reports and documentation in accordance with State Approving Agency (SAA) policy and VA audit guidelines
• Participate in on-campus, outreach programs, and external agency engagement efforts as required in support of the University's vision for military-affiliated students
• Liberty Campus: Integrate and participate with the leadership at the Liberty campus for day-to-day operations

Required Qualifications

Educational Requirements

• Associate's Degree

Required Experience

• Three (3) or more years of related work experience

Preferred Qualifications

Preferred Experience

• One (1) or more years of experience processing military and veteran education benefits, experience with Enrollment Manager platform, knowledgeable about campus operation and culture

Proposed Salary

$20.91 - $23.49 per hour

This is a non-exempt position paid on a biweekly basis.

Required Documents to Attach

• Resume
• Cover Letter
• Two (2) Professional References

Knowledge, Skills, & Abilities

Abilities

• Consistently exhibit engaging customer service
• Ability to support various constituencies served by the University
• Proven proficiency with computers including Microsoft Office, Google, and/or applications as required for specific position
• Ability to change procedures and routines as necessary
• Ability to maintain confidentiality and secure sensitive information
• Ability to work independently and collaboratively
• Works well with the public, specifically students and parents
• Exhibits the willingness of a continuous learner

Knowledge

• Adhere to University policies and procedures to meet Institutional goals and support University's mission for student success

Skills

• Effective communication (verbal and written), organizational and human relations skills
• Provides quality and consistent service to campus community and colleagues
• Effective prioritization, time management, attention to detail, and problem-solving skills
• Effective multi-tasking amidst occasional fast-paced environment

Apply Before Date

November 3, 2026

Application review may begin as early as October 30, 2026.

Contact Information

For more information or questions about a job posting, please contact the Department of Human Resources by phone at [phone] or by email at [e-mail].

For technical support, please call the USG Service Desk at [phone], or email [e-mail].

USG Core Values

The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Conditions of Employment

Offers of employment are contingent upon completion of background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Southern University, as determined by Georgia Southern University in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test.

Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.

Legally authorized to work in the United States for the duration of employment without assistance from the University.

Must be able to perform duties and responsibilities with or without reasonable accommodation.

Georgia Southern University is a Tobacco and Smoke-Free Community.

Equal Employment Opportunity

Georgia Southern University provides equal opportunities to all employees and applicants for employment without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, age, veteran status, political affiliation, or disability. Individuals in need of reasonable accommodations under the America with Disabilities Act to participate in the search process should notify Human Resources: [phone].

Other Information

• Must be able to perform duties and responsibilities with or without reasonable accommodation.
• Work generally performed in an office environment.
• Workweek may occasionally extend beyond 40 hours.
• Travel may be required.

Background Check

• Position of Trust + Education