UX Writer: Shape Clear UI Copy & User Flows

ServiceTitan; Los Angeles (CA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Flexible work schedule

Health, dental, and vision insurance

401(k) with company match

Stipend for home office equipment

Job summary

ServiceTitan in Los Angeles seeks a UX Writer to enhance the user experience through clear UI text in web and mobile applications. You will collaborate closely with diverse teams to strategize and manage content, while leading initiatives to improve usability.

The ideal candidate holds a Bachelor’s degree and has over 2 years of experience in content production for digital products. Strong skills in Markdown and project management are essential. Flexible work schedule and benefits foster a supportive environment.

Qualifications

• 2+ years of relevant experience in producing content for digital products.
• Experience in strategizing UX content delivery.
• Experience working in an Agile environment with various teams.

Responsibilities

• Write and edit UI text for web and mobile interaction flows.
• Lead content audits for consistency.
• Collaborate with product managers and design teams.

Skills

Writing and editing UI text

Content audits

Project management

Understanding customer needs

Critiquing style and interaction flow

Education

Bachelor's degree in English, Communications, Technical Writing or related fields

Tools

Markdown

GitHub

InVision

JIRA

Confluence

Job description

ServiceTitan in Los Angeles seeks a UX Writer to enhance the user experience through clear UI text in web and mobile applications. You will collaborate closely with diverse teams to strategize and manage content, while leading initiatives to improve usability.

The ideal candidate holds a Bachelor’s degree and has over 2 years of experience in content production for digital products. Strong skills in Markdown and project management are essential. Flexible work schedule and benefits foster a supportive environment.