UX/UI Designer – Connected-Product Experiences

Insight Global; Apex (NC); On-site; USD 80,000 - 110,000; Full time

Job summary

Insight Global seeks a UI/UX Specialist to support their connecting product experience group, designing end-to-end experiences across mobile apps, web platforms, embedded displays, and physical products. You will lead design and research activities, create prototypes in Figma, and translate findings into actionable requirements and backlog priorities.

You will collaborate with Product, Engineering, Architecture, Firmware, Hardware, QA, Service, and Commercial teams to deliver cohesive

Qualifications

• Experience designing end-to-end experiences across mobile and web platforms.
• Hands-on user research and usability testing.
• Ability to translate research findings into actionable backlog items.
• Strong collaboration with cross-functional, globally distributed teams.

Responsibilities

• Design end-to-end experiences across mobile apps, websites, embedded displays, physical controls, setup flows, notifications, and service interactions.
• Create personas, journey maps, information architecture, task flows, wireframes, high-fidelity designs, prototypes, and implementation-ready specifications.
• Plan and facilitate interviews, contextual research, concept testing, usability studies, surveys, and field observations.
• Turn research findings into design recommendations, acceptance criteria, and prioritized backlog actions.
• Design role-based experiences for homeowners, administrators, guests, dealers, installers, and service professionals.
• Account for onboarding, connectivity loss, errors, alerts, maintenance, accessibility, device replacement, and ownership-transfer scenarios.
• Partner with Industrial Design and hardware teams to align digital experiences with physical products and controls.
• Collaborate with Product, Engineering, Architecture, Firmware, Hardware, QA, Service, and Commercial teams.
• Conduct implementation reviews and design-quality checks.
• Use Figma and approved AI-assisted tools to accelerate design exploration and product learning.
• Present design rationale, prototypes, research readouts, and recommendations to technical and non-technical stakeholders.

Skills

Mobile & Web design experience

Cross-functional collaboration

User research & usability testing

Communication across product, eng, QA

Tools

Figma

Job description

Insight Global seeks a UI/UX Specialist to support their connecting product experience group, designing end-to-end experiences across mobile apps, web platforms, embedded displays, and physical products. You will lead design and research activities, create prototypes in Figma, and translate findings into actionable requirements and backlog priorities.

You will collaborate with Product, Engineering, Architecture, Firmware, Hardware, QA, Service, and Commercial teams to deliver cohesive