UX & Service Design Consultant: User-Centered Transformation
Higher Digital, Llc
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Job summary
Higher Digital, LLC is seeking UX and service design consultants who lead user-centered research and design work to improve experiences for students, faculty, staff, and institutional teams. The role focuses on understanding real user needs, mapping journeys, identifying pain points, and designing improved services, processes, and digital touchpoints.
You may help plan and conduct user research, create personas and prototypes, facilitate co-design sessions, and collaborate with strategy,
Job description
Higher Digital, LLC is seeking UX and service design consultants who lead user-centered research and design work to improve experiences for students, faculty, staff, and institutional teams. The role focuses on understanding real user needs, mapping journeys, identifying pain points, and designing improved services, processes, and digital touchpoints.
You may help plan and conduct user research, create personas and prototypes, facilitate co-design sessions, and collaborate with strategy,
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