UX Researcher — Lead Insights to Shape Great Experiences

HP Inc.; Vancouver (WA); On-site; USD 105,000 - 152,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Disability insurance

Employee assistance program

Flexible spending account

Life insurance

Paid parental leave

11 paid holidays

Flexible vacation and sick leave

Job summary

HP Inc. is seeking a UX Researcher to lead end-to-end research across digital experiences, products, and services. You will independently plan, run, and synthesize studies, translating customer needs into actionable opportunities.

You will collaborate with product managers, designers, and engineers to shape strategy and drive customer-centered decisions. The role emphasizes qualitative research while leveraging tools like UserTesting, User Interviews, Dscout, and HeyMarvin to accelerate study

Qualifications

• Experience in leading end-to-end UX research projects.
• Ability to translate insights into actionable recommendations.
• Experience with both moderated and unmoderated studies.

Responsibilities

• Plan, conduct, and manage end-to-end user research studies.
• Apply qualitative methods: interviews, usability testing, journey research.
• Collaborate with product, design, and engineering to define learning objectives.
• Gather insights from users and stakeholders to inform strategy.
• Analyze findings and synthesize themes and opportunities.
• Facilitate workshops to align teams on customer needs and opportunities.
• Communicate findings through storytelling, reports, and workshops.
• Support research enablement and improve processes and tools.

Skills

Qualitative research

Interviewing

Moderation

Synthesis

Stakeholder collaboration

Remote research

AI-enabled tools

Education

Bachelor's degree

Master's degree

Human Factors

Tools

UserTesting

User Interviews

Dscout

HeyMarvin

Job description

HP Inc. is seeking a UX Researcher to lead end-to-end research across digital experiences, products, and services. You will independently plan, run, and synthesize studies, translating customer needs into actionable opportunities.

You will collaborate with product managers, designers, and engineers to shape strategy and drive customer-centered decisions. The role emphasizes qualitative research while leveraging tools like UserTesting, User Interviews, Dscout, and HeyMarvin to accelerate study