UX Researcher: Drive Product with User Insights

User Research International; Pittsburgh (Allegheny County); On-site; USD 50,000 - 69,000; Full time

Job summary

User Research International in Pittsburgh, PA is seeking a UX Researcher to support foundational user research, synthesize findings, and communicate insights that inform product and design decisions.

You will collaborate with Product, Design, Engineering, Marketing, and Customer Success to identify user needs, evaluate product experiences, and help create intuitive, accessible, and valuable solutions. This is an on-site role with compensation in the $36-50/hr range.

Qualifications

• Based in the Pittsburgh, PA area and onsite.
• Able to troubleshoot basic hardware for on-site sessions.
• Comfort with long on-site research sessions and walking.

Responsibilities

• Support the planning and execution of qualitative and quantitative UX research studies.
• Conduct user interviews, usability tests, surveys, diary studies, and other research activities under guidance.
• Observe and document user behavior, feedback, and pain points.
• Analyze and synthesize research findings into clear themes and insights.
• Create research reports, presentations, journey maps, personas, and other deliverables.
• Clearly communicate findings and recommendations to cross-functional stakeholders.
• Partner with designers and product managers to incorporate user insights into product decisions.
• Maintain organized research documentation, participant records, and repositories.
• Help ensure research practices follow ethical, privacy, and accessibility standards.
• Stay current with UX research methods, tools, and industry best practices.

Skills

User research

Interviews

Usability testing

Qualitative research

Synthesis of findings

Job description

User Research International in Pittsburgh, PA is seeking a UX Researcher to support foundational user research, synthesize findings, and communicate insights that inform product and design decisions.

You will collaborate with Product, Design, Engineering, Marketing, and Customer Success to identify user needs, evaluate product experiences, and help create intuitive, accessible, and valuable solutions. This is an on-site role with compensation in the $36-50/hr range.