UX Researcher

WorkNovas LLC; California (MO); On-site; USD 110,000 - 140,000; Full time

Job summary

WorkNovas LLC seeks a Senior UX Researcher to foster data-driven decisions across the product lifecycle. You will conduct qualitative and quantitative studies, collaborating with Product, Design, and Development teams to ensure user insights guide design choices.

The ideal candidate has 7+ years of UX research experience, strong communication, and fluency in human-centered design practices. This onsite role near Dayton, OH or Lansing, MI emphasizes cross-functional collaboration.

Qualifications

• 7+ years of UX Research experience.
• Solid understanding of wireframes, storyboards, user flows, process flows and site maps.
• Experience with research, design, and AI tools.
• Human Centered Design experience.

Responsibilities

• Plan and execute qualitative and quantitative user research using an array of research techniques.
• Analyze users' behavioral and attitudinal data to uncover pain points and unmet needs.
• Conduct user interviews, usability testing, surveys, ethnographic studies, contextual inquiry, and concept testing.
• Synthesize and present research findings in context and develop journey maps, personas, and jobs to be done.
• Work with Product, Design, and Development teams to integrate user feedback regularly.

Skills

UX Research experience

Human Centered Design

Communication skills

Education

Bachelor's or higher in HCI/ID/Psychology/Anthropology/Market Research

Tools

Wireframes

Storyboards

User flows

Process flows

Site maps

AI tools

Job description

Senior UX Researcher

Onsite Requirement/Remote (Time zone?): Must be located near a Meijer Distribution center near Dayton, OH or Lansing, MI.

Submittal Requirements

3-5 Must Haves

• 7+ years of UX Research experience
• Solid experience with wireframes, storyboards, user flows, process flows, and site maps
• Experience with research, design, and AI Tools
• Human Centered Design experience

Job Description

Description:

Job Summary: We are looking for an experienced UX Researcher with 5+ years' experience to foster data-driven decision making throughout the product lifecycle. The ideal candidate enjoys solving complex problems, collaborating cross-functionally, and bringing a voice to the users.

Requirements

• Plan and execute qualitative and quantitative user research using an array of research techniques
• Analyze users behavioral and attitudinal data to uncover customer painpoints and unmet needs
• Ability to conduct a range of research methods including user interviews, usability testing, surveys, ethnographic studies, contextual inquiry, and concept testing
• Synthesize and present research findings in context
• Leverage human centered design principles to develop journey maps, user personas, and jobs to be done
• Work closely with Product, Design, and Development teams to regularly integrate user feedback into the product design and development process
• Ability to accurately scope research initiatives by collaborating with stakeholders
• Leverage existing data and ability to tie insights to analytics
• Work in a SAFE Agile environment, coordinating projects by sprints
• Ability to work effectively both individually and as part of cross-functional teams
• Effectively manage vendor partner relationships ensuring that output meets internal expectations

Skills & Qualifications: 5+ years of experience with UX Research.

• Bachelors or advanced degree in Human-Computer Interaction, Interaction Design, Cognitive Psychology, Anthropology, Market Research or similar field
• Solid understanding of wireframes, storyboards, user flows, process flows and site maps. Experience with research, design, and AI tools Solid grasp on Human Centered Design.
• Expert written and verbal communication skills and attention to detail
• Portfolio demonstrating your expertise and ability to articulate your process
• Positive attitude, collaborative spirit and openness to giving and receiving feedback