UX Research Specialist

EPITEC; Dearborn (MI); Hybrid; USD 52,000 - 74,000; Full time

Job summary

EPITEC in Dearborn, MI seeks a UX Researcher to join a hybrid team, supporting customer research and coordinating studies. You will work with senior researchers to move initiatives forward and strengthen research processes.

The role emphasizes qualitative and quantitative methods, organizing findings, and refining research workflows. 2–5 years in UX research, strong communication, and interest in AI-assisted workflows and APIs are preferred.

Qualifications

• 2–5 years of UX Researcher experience.
• Strong qualitative research execution.
• Experience conducting interviews, usability testing, surveys.
• Familiarity with quantitative data gathering and analysis.
• Strong research synthesis, organization, and communication.
• Comfortable learning tools like Dovetail, Figma, Miro, Excel, Teams transcripts, survey tools, and research repositories.
• Familiarity with AI integrations, APIs and MCPs is preferred.

Responsibilities

• Coordinate research activities, including participant recruiting, scheduling, communications, consent, incentives, session setup, recording, transcription, file organization, and study closeout.
• Support research sessions through preparation, note-taking, observation, probing, tagging, synthesis, and reporting.
• Review existing research and evidence across multiple tools and repositories to identify useful information, gaps, and key findings.
• Support qualitative research and quantitative data gathering, including surveys and structured data.
• Organize research results and identify basic trends and patterns.
• Clearly communicate research findings, implications, progress, next steps, questions, and blockers.

Skills

UX Research

Qualitative research

Research synthesis

Survey design

Communication skills

AI tools familiarity

Education

Bachelor's Degree

Tools

Dovetail

Figma

Miro

Excel

Teams transcripts

Survey tools

Research repositories

Job description

Job Title: UX Researcher

Location: Hybrid in Dearborn, MI

Job Type: W2 contract, 12 months, possible extension

Pay: $38-$54/hour (depending on experience & benefits)

Job Description

Our client is seeking an execution-focused UX Researcher to support customer research and help keep research initiatives moving forward. This individual will work alongside senior team members to coordinate research activities, support qualitative and quantitative research, organize and synthesize findings, and improve research processes.

The ideal candidate will have a strong foundation in UX/user research, excellent organization and communication skills, and technical curiosity. This role will also help explore new research tools and AI-assisted workflows, including potential integrations using APIs and MCPs.

Key Responsibilities

UX & User Research

• Coordinate research activities, including participant recruiting, scheduling, communications, consent, incentives, session setup, recording, transcription, file organization, and study closeout.
• Support research sessions through preparation, note-taking, observation, probing, tagging, synthesis, and reporting.
• Review existing research and evidence across multiple tools and repositories to identify useful information, gaps, and key findings.
• Support qualitative research and quantitative data gathering, including surveys and structured data.
• Organize research results and identify basic trends and patterns.
• Clearly communicate research findings, implications, progress, next steps, questions, and blockers.

Research Operations & Documentation

• Manage multiple research tasks or workstreams while keeping priorities and capacity visible.
• Organize research findings and documentation so insights can be easily accessed and reused.
• Create and maintain guides, templates, checklists, prompts, repository entries, and other reusable research resources.
• Identify opportunities to improve research processes and workflows.

Tools & Technology

• Utilize and/or learn research and collaboration tools such as Dovetail, Figma, Miro, Excel, Teams transcripts, survey tools, and research repositories.
• Explore and document new tools and research workflows, including AI-assisted approaches.
• Investigate and test technical solutions and help connect technology capabilities to the research team’s needs.
• Support exploration of AI integration methods, including APIs and MCPs.

Qualifications

• 2–5 years of UX Researcher or related user research experience.
• Solid foundation in qualitative research execution.
• Experience supporting or conducting user research, such as interviews, usability testing, surveys, or similar research methods.
• Familiarity with quantitative data gathering and analysis, including surveys or structured data.
• Strong research synthesis, organization, documentation, and communication skills.
• Ability to manage multiple tasks or workstreams and provide proactive updates on progress, priorities, and blockers.
• Comfortable learning tools such as Dovetail, Figma, Miro, Excel, Teams transcripts, survey tools, and research repositories.
• Technical aptitude or an IT, data science, or similarly technical background is a plus.
• Familiarity with AI integrations, APIs, and/or MCPs is preferred.
• Collaborative, dependable, detail-oriented, and comfortable supporting both visible and behind-the-scenes research work.

Education/Experience

• Bachelor’s Degree required.
• 2–5 years of UX Researcher experience required.
• Quantitative testing experience preferred.
• Familiarity with AI integration methods such as APIs and MCPs preferred.