UX Research Assistant (Contract)

User Research International; Oregon; Hybrid; USD 28,000 - 34,000; Full time

Benefits offered by this job

Employer-paid Health/Vision/Dental

401(k)

Paid time off

Paid holidays

Job summary

User Research International is seeking a UX Research Assistant for a remote contract role. You will facilitate and moderate qualitative studies, helping translate findings into actionable design recommendations and UX strategy.

The ideal candidate has 2+ years of UX research experience, strong moderation skills, and proficiency with remote research tools such as Zoom and Qualtrics. This position offers hourly pay and flexible, contract-based work arrangements.

Qualifications

• 2+ years of professional UX research/qualitative moderation experience.
• Skilled in neutral facilitation, probing, and building rapport.
• Strong understanding of qualitative research methods and usability testing.
• Excellent written and verbal communication with ability to distill findings.
• Familiarity with remote research platforms (Slack, Zoom, or Qualtrics).
• Adaptable to fast-paced, ambiguous environments.

Responsibilities

• Moderate and facilitate qualitative user research sessions.
• Extract insights and translate into actionable design recommendations.
• Coordinate study scheduling and logistics.

Skills

UX research experience

Moderation

Communication skills

Adaptability

Tools

Slack

Zoom

Qualtrics

Job description

About the Role

User Research International is partnering with a pioneering, technology company currently building next generational HCI platforms. As a UX Research Assistant, you will play a critical role in bridging the gap between product innovation and real human experience. You will facilitate and moderate user research sessions to uncover deep behavioral insights. Your findings will directly influence product design, feature development, and UX strategy.

Pay Range: $20-25 an hour

Location: Remote

Position Type: Contract

Key Responsibilities

• Facilitate Sessions: Moderate qualitative user research studies.
• Build Rapport & Extract Insights: Create a welcoming, neutral, and engaging environment for participants to ensure authentic feedback; probe effectively to uncover underlying user pain points, motivations, and unmet needs.
• Handle scheduling and coordination for study sessions.

Qualifications & Requirements

• Experience: 2+ years of professional experience in UX research, qualitative moderation, user testing, or human factors engineering.
• Moderation Expertise: Demonstrated skill in neutral facilitation, active listening, and adaptive probing during live user sessions.
• Methodological Knowledge: Strong understanding of qualitative research methodologies, usability testing frameworks, and study design.
• Communication Skills: Exceptional verbal and written communication skills, with the ability to distill complex user feedback into clear, prioritized recommendations for cross-functional teams.
• Technical Fluency: Familiarity with modern remote user research and testing platforms (e.g., Slack, Zoom, or Qualtrics).
• Adaptability: Comfortable working in a fast-paced, high-ambiguity environment where priorities and product iterations move quickly.

Benefits

• Employer-paid Health/Vision/Dental
• 401(k)
• Paid time off
• Paid holidays

ABOUT US

User Research International is a User Experience (UX) consulting research company specializing in usability testing and market research based in Kirkland, Washington. We work with some of the most recognized brands on some of the most cutting-edge technologies, and we help our clients build in-depth understanding of their customers' needs. Our culture is collaborative and we equally value people skills and technical skills. We work in a fast-paced environment with quick turn around and rich variety. Our team is passionate about enabling our clients to make their products and services more usable and accessible.

EQUAL OPPORTUNITY EMPLOYER

User Research values diversity and seeks to offer a safe, respectful, enjoyable workplace for all people. User Research International provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, color, national origin, caste, sex, sexual orientation, gender identity or expression, pregnancy, age, genetic information, disability, or veteran/military status.