UX Research Assistant (Contract)

User-Research-International; Kirkland (WA); Hybrid; USD 28,000 - 34,000; Part time

Benefits offered by this job

Employer-paid Health/Vision/Dental

401(k)

Paid time off

Paid holidays

Job summary

User Research International is seeking a UX Research Assistant for a remote, contract role. You will moderate sessions, build rapport, and uncover actionable insights that influence product design and UX strategy.

The position offers employer-paid benefits and a fast-paced environment that values rigor and adaptability. Requirements include 2+ years in UX research, strong communication, and proficiency with Zoom/Slack/Qualtrics.

Qualifications

• 2+ years in UX research or related field.
• Skilled in neutral facilitation and probing during live sessions.
• Strong understanding of qualitative research methodologies and usability testing frameworks.
• Clear written and verbal communication with cross-functional teams.
• Familiar with modern remote research platforms.

Responsibilities

• Moderate qualitative user research studies and facilitate sessions.
• Extract insights and communicate recommendations to product teams.

Skills

UX Research

Moderation

Qualitative Methods

Usability Testing

Remote Facilitation

Communication

Tools

Slack

Zoom

Qualtrics

Job description

About the Role

User Research International is partnering with a pioneering, technology company currently building next generational HCI platforms.

As a UX Research Assistant, you will play a critical role in bridging the gap between product innovation and real human experience. You will facilitate and moderate user research sessions to uncover deep behavioral insights. Your findings will directly influence product design, feature development, and UX strategy.

Pay Range: $20-25 an hour

Location: Remote

Position Type: Contract

Key Responsibilities

• Facilitate Sessions: Moderate qualitative user research studies.
• Build Rapport & Extract Insights: Create a welcoming, neutral, and engaging environment for participants to ensure authentic feedback; probe effectively to uncover underlying user pain points, motivations, and unmet needs.

Qualifications & Requirements

• Experience: 2+ years of professional experience in UX research, qualitative moderation, user testing, or human factors engineering.
• Moderation Expertise: Demonstrated skill in neutral facilitation, active listening, and adaptive probing during live user sessions.
• Methodological Knowledge: Strong understanding of qualitative research methodologies, usability testing frameworks, and study design.
• Communication Skills: Exceptional verbal and written communication skills, with the ability to distill complex user feedback into clear, prioritized recommendations for cross-functional teams.
• Technical Fluency: Familiarity with modern remote user research and testing platforms (e.g., Slack, Zoom, or Qualtrics).
• Adaptability: Comfortable working in a fast-paced, high-ambiguity environment where priorities and product iterations move quickly.

Benefits:

• Employer-paid Health/Vision/Dental
• 401(k)
• Paid time off
• Paid holidays

ABOUT US

User Research International is a User Experience (UX) consulting research company specializing in usability testing and market research based in Kirkland, Washington. We work with some of the most recognized brands on some of the most cutting-edge technologies, and we help our clients build in-depth understanding of their customers’ needs. Our culture is collaborative and we equally value people skills and technical skills. We work in a fast-paced environment with quick turn around and rich variety. Our team is passionate about enabling our clients to make their products and services more usable and accessible.

EQUAL OPPORTUNITY EMPLOYER

User Research values diversity and seeks to offer a safe, respectful, enjoyable workplace for all people. User Research International provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, color, national origin, caste, sex, sexual orientation, gender identity or expression, pregnancy, age, genetic information, disability, or veteran/military status.