UX Quality Specialist - Cabin & Digital Experience

Lincoln Motor Company; Dearborn (MI); Hybrid; USD 115,000 - 193,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Paid time off

Job summary

Ford Motor Company in Dearborn, Michigan, seeks a UX Quality Specialist to shape the future of digital and physical cockpit experiences in Ford and Lincoln vehicles. You will work with a cross-disciplinary team under the Customer Confidence & Centerstack leadership to ensure customer-centered, high-quality design solutions.

The role is hybrid (in-office 4 days per week) in Dearborn, MI, with responsibilities spanning collaboration, strategy alignment, prototyping support, and tooling development

Qualifications

• 3+ years of experience in user interface or user interaction design.
• 3+ years of experience with Ford/Lincoln Digital Experience product development or equivalent.
• Excellent teamwork, leadership, interpersonal and communication skills.

Responsibilities

• Collaborate with domain, program, and platform cross-functional teams to deploy approved cabin control strategies.
• Serve as a key advocate for our integrated physical/digital strategy.
• Champion glidepaths for component strategies to align with platform assumptions and long-term goals.
• Review customer feedback to drive iterative improvements.
• Benchmark competitive cabin control strategies for digital and physical executions.
• Review cabin control strategies across domains for extensibility and alignment.
• Support 3-D prototyping and collaborate with prototyping teams.
• Validate display visibility and contrast through digital UI bench tests and vehicle assessments.
• Flash software on benches and vehicles to support quality evaluations with human factors / driver distractions.
• Develop tools and processes that enhance quality assessment efficiency; leverage AI where appropriate.

Education

Bachelor’s degree in engineering, ergonomics, interactive design or equivalent

Tools

Figma

JIRA

Microsoft Office

Job description

Ford Motor Company in Dearborn, Michigan, seeks a UX Quality Specialist to shape the future of digital and physical cockpit experiences in Ford and Lincoln vehicles. You will work with a cross-disciplinary team under the Customer Confidence & Centerstack leadership to ensure customer-centered, high-quality design solutions.

The role is hybrid (in-office 4 days per week) in Dearborn, MI, with responsibilities spanning collaboration, strategy alignment, prototyping support, and tooling development