UX Designer & Researcher - Enterprise HCM, Secret Clearance

DXC Technology; Arlington (VA); Hybrid; USD 73,000 - 136,000; Full time

Benefits offered by this job

Health insurance

Wellness program

Life and disability insurance

Retirement savings plan

Paid holidays

Paid time off

Job summary

DXC Technology in Arlington, VA seeks an experienced UX Designer to drive user research and design for PeopleSoft HCM within a hybrid environment. You will translate findings into actionable UX artifacts and collaborate with developers, analysts, and stakeholders to deliver usable, accessible experiences.

Candidates should have 3+ years in enterprise UX, strong skills in personas, journeys, wireframes, and prototyping, and a Secret clearance. Proficiency with PeopleSoft Fluid UI is a plus.

Qualifications

• Must be a U.S. Citizen with an active Secret security clearance.
• Bachelor's degree in Human-Computer Interaction, UX Design, Human Factors, Psychology, Information Systems, Computer Science, Design, or a related field; equivalent experience may be considered.
• 3+ years of hands-on UX design, user research, interaction design, or human-centered design experience supporting enterprise applications or complex digital products.
• Plus is a Hands-on experience with PeopleSoft HCM and PeopleSoft Fluid UI, including enterprise workflows, navigation, pages, transactions, and packaged-application constraints.
• Demonstrated experience conducting interviews, observation, usability testing, task analysis, research synthesis, and communicating actionable findings.
• Strong interaction design skills creating personas/user profiles, journey maps, task flows, wireframes, prototypes, mockups, and design specifications.
• Experience with modern UX design and prototyping tools such as Figma, Adobe XD, Sketch, Axure, or comparable tools.

Responsibilities

• Plan and conduct user research through interviews, contextual inquiry, observation, usability testing, surveys, and task analysis to understand user needs, behaviors, and pain points.
• Translate research into actionable recommendations, personas/user profiles, journey maps, task flows, usability findings, and prioritized design opportunities.
• Design and improve PeopleSoft HCM experiences using Fluid UI concepts, including homepages, tiles, navigation, responsive pages, search, forms, dashboards, and end-to-end workflows.
• Create wireframes, mockups, prototypes, interaction specifications, and other design artifacts that clearly communicate proposed experiences.
• Work closely with PeopleSoft developers, functional analysts, product owners, testers, and business stakeholders to refine requirements and ensure designs are feasible and implemented as intended.
• Evaluate existing PeopleSoft pages and workflows for usability, consistency, efficiency, and accessibility; recommend improvements that reduce user effort and errors.
• Conduct iterative usability testing of concepts, prototypes, and implemented functionality and incorporate findings into subsequent design iterations.
• Develop and maintain UX standards, reusable patterns, design guidance, research repositories, and supporting documentation across PeopleSoft HCM.
• Apply Section 508, WCAG, keyboard navigation, screen-reader, readability, and other accessibility considerations throughout research and design.
• Use user feedback, analytics, help desk trends, and observed task performance to identify and prioritize high-value UX improvements.
• Participate in Agile/SAFe activities including backlog refinement, design reviews, demonstrations, acceptance discussions, and coordination with release schedules.
• Partner with training, knowledge management, digital adoption, and help desk teams so recurring user issues and support needs inform UX improvements.
• Other duties as assigned.

Skills

User research

Usability testing

Personas

Journey maps

Wireframes

Prototypes

Design specs

Communication

Accessibility

Education

Bachelor's degree in HCI/UX or related field

Tools

Figma

Adobe XD

Sketch

Axure

PeopleSoft Fluid UI

Job description

DXC Technology in Arlington, VA seeks an experienced UX Designer to drive user research and design for PeopleSoft HCM within a hybrid environment. You will translate findings into actionable UX artifacts and collaborate with developers, analysts, and stakeholders to deliver usable, accessible experiences.

Candidates should have 3+ years in enterprise UX, strong skills in personas, journeys, wireframes, and prototyping, and a Secret clearance. Proficiency with PeopleSoft Fluid UI is a plus.