UX Designer / Content Strategist

IronArch Technology; United States; Remote; USD 80,000 - 110,000; Full time

Job summary

Join a forward-thinking company renowned for its commitment to employee satisfaction and innovative solutions. As a UX Designer/Content Strategist, you will play a pivotal role in shaping design strategies that meet the needs of Federal Government clients. This position offers the opportunity to lead design initiatives, mentor junior team members, and drive improvements in design processes. With a strong focus on collaboration and influence, you'll help create compelling user experiences while contributing to a culture that values excellence and personal growth. Don't miss the chance to be part of a team recognized as a 'Best Place to Work' for 8 years running!

Benefits

Medical, dental, and vision benefits

401(k) retirement plan

20 days PTO

11 paid holidays

Sabbatical programs

Company-paid disability insurance

Professional development reimbursement

Health club reimbursement

Pet insurance

Matching donation program

Qualifications

• 7+ years of experience in UX design and content strategy.
• Experience mentoring junior designers and leading design initiatives.

Responsibilities

• Lead design processes and deliverables, ensuring compliance with standards.
• Collaborate with multi-disciplined teams to articulate goals and deliver results.

Skills

UX Design

Content Strategy

Mentoring

Design Software (Figma, Miro, Adobe)

Relationship Building

Accessibility Standards

Education

Bachelor's Degree

Tools

Figma

Miro

Adobe Suite

Job description

Description

Who We Are

Known for being a Best Place to Work and a People First company, IronArch Technology is an award-winning Service-Disabled Veteran-Owned Small Business (SDVOSB) specializing in providing innovative solutions and world class services to Federal Government clients.

Our employees have voted us as a 'Best Place to Work' 8 times and we are an INC 5000 recipient for being one of the fastest growing businesses in the United States.

Our Values: People First, Servant Leadership, Deliver and Inspire Excellence, Do the right thing!

What You'll Do

In this role, you will serve as an experienced individual contributor within a team, with the expectation that you will further develop your leadership, guidance, and mentoring skills. With minimal oversight from leadership, you will be responsible for supporting the goal of meeting scope, schedule, and delivery requirements. A UX Designer / Content Strategist impacts the long-term goals of the program while contributing to the development of the program's design strategy. You may serve as the discipline's primary lead when working with stakeholders and utilize strong influential skills to drive improvements in design processes and practices.

Primary expectations of a UX Designer/Content Strategist include:

• Strong influence and relationship-building skills with team members, government and company stakeholders, and program management
• May lead cross functional efforts for delivery team members and team leads
• Navigates ambiguous requirements and environments to support delivery
• Leads the delivery of design work such as design initiative briefs, discovery artifacts, sketches, wireframes, UX flows, low and high-fidelity prototypes, heuristic evaluations, competitive analysis, and design system contributions
• Comprehensive understanding of scope requirements to prioritize design activities
• Responsible for working with users to support the development of effective designs
• Experienced in design principles, with the ability to provide recommendations on typography and hierarchy
• Delivers design work, including discovery artifacts, sketches, rough prototypes, wireframes, UX flows, and high-fidelity prototypes
• Demonstrates the ability to coach designers, with a focus on providing actionable feedback that helps individuals grow in objective ways
• Manages the development of competitive analysis, and reports results to stakeholders
• Contributes to the design libraries and provides visual design and brand artifacts
• Leads human centered design processes and deliverables in compliance with standards and regulations
• May lead accessibility tasks, including 508 compliance, and have knowledge or experience with other emerging accessibility standards
• Facilitates discussions with multi-disciplined teams to drive productive discussions and articulate goals in order to deliver upon requirements
• Experienced with storytelling to deliver compelling artifacts and presentations that distill highly complex issues into focused, understandable solutions
• Ability to identify risks and communicate them to leadership; provides recommendations to mitigate identified risks
• May develop and manage content for highly visible websites or applications, abiding by design guidelines
• Participates in grading candidate assignments and panel interviews

Requirements

• Bachelor's degree and 7+ years of experience (relevant experience may be substituted for education)
• Prior experience serving as a mentor to junior team members
• Experience with design software such as Figma, Miro, Adobe or other designer tools
• Ability to obtain a Public Trust clearance

Preferred qualifications:

• Experience managing employees and ensuring clear communication of goals and expectations

#LI-remote

Why IronArch Technology?

• Awarded Best Place to Work 8 times!
• Competitive compensation and market-leading bonus opportunities
• Medical, dental and vision benefits where a significant portion of the premium is subsidized by IronArch. For qualifying high deductible health plans, IronArch also contributes towards a Health Reimbursement Account to cover eligible medical expenses
• Company-provided healthcare concierge assistance to help explain your coverage in plain language; help you find, choose, and schedule quality care; and address billing, benefit, or claims concerns, potentially saving hours of your time
• 401(k) retirement plan where the company contributes dollar for dollar up to 3 percent, and 50 cents on the dollar for the 4th and 5th percent with immediate entry and immediate vesting
• 20 days of PTO accumulated per calendar year
• 11 paid holidays
• Bereavement, jury duty, parental (maternity/paternity/adoption), and military leaves
• Sabbatical programs
• Company-paid short- and long-term disability
• Company-paid life insurance
• Voluntary life, accidental and indemnity income replacement benefits
• Professional development reimbursement
• Health club reimbursement
• Matching donation program and annual philanthropic activities
• Pet insurance
• And more!

Apply today to learn why IronArch Technology has been recognized as "Best Place to Work" for 8 years!

IronArch Technology is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law.