UX Designer

Solomon Page; United States; On-site; USD 68,000 - 97,000; Full time

Benefits offered by this job

Medical

Dental

401(k)

Direct deposit

Commuter benefits

Job summary

Solomon Page is seeking a UX Designer to join the Digital Experience team for a telecommunications client, shaping intuitive, customer-centric experiences across Sales & Service. You will collaborate with product managers, researchers, designers, and engineers to translate insights into end-to-end flows for web and mobile.

This role focuses on quarterly initiatives to improve discovery, purchase, management, and support of products and services.

Qualifications

• 4+ years designing digital product experiences for web or mobile.
• Portfolio demonstrating UX process, journey mapping, interaction design.
• Experience in Sales, eCommerce, account management, or customer support journeys.
• Ability to communicate design decisions using data.
• Familiarity with accessibility standards and responsive design.

Responsibilities

• Design end-to-end experiences across web and mobile touchpoints for Sales & Service.
• Collaborate with Product, Engineering, UX Research, Content Design, and Analytics teams.
• Translate business needs and insights into user flows, wireframes, and prototypes.
• Create intuitive information architecture and interaction patterns.
• Participate in discovery, critiques, reviews and cross-functional planning.
• Iterate designs based on usability testing and analytics.
• Align designs with Design System for consistency and accessibility.
• Advocate for user-centered design while balancing feasibility and business goals.
• Present design rationale to stakeholders and leadership.

Skills

UX design

User research

Information architecture

Prototyping

Communication

Tools

Figma

Job description

Our client, a telecommunications company, is looking for a UX Designer to join the Digital Experience team, helping shape intuitive, customer-centric digital experiences across the Sales & Service ecosystem. This designer will focus on planned quarterly initiatives that improve how prospective and existing customers discover, purchase, manage, and receive support for the brand's products and services. Working closely with Product Managers, UX Researchers, Content Designers, Engineers, and other designers, you'll transform customer insights into thoughtful end-to-end experiences that simplify complex workflows and improve key business outcomes. This is a highly collaborative role for someone who enjoys solving challenging UX problems and designing experiences that balance user needs with business goals.

• Rate: $60hr

Responsibilities:

• Design end-to-end user experiences across web and mobile touchpoints supporting Sales & Service experiences.
• Partner with Product, Engineering, UX Research, Content Design, and Analytics teams to deliver quarterly roadmap initiatives.
• Translate business requirements, research findings, and customer insights into user flows, wireframes, prototypes, and high-fidelity UX solutions.
• Create intuitive information architecture, navigation models, interaction patterns, and task flows that reduce customer friction.
• Participate in discovery workshops, design critiques, stakeholder reviews, and cross-functional planning sessions.
• Iterate designs based on usability testing, customer feedback, analytics, and stakeholder input.
• Collaborate within their Design System to ensure scalable, accessible, and consistent experiences across digital platforms.
• Advocate for user-centered design principles while balancing technical feasibility and business priorities.
• Present design rationale and recommendations to cross-functional stakeholders and leadership.

Required Qualifications:

• 4+ years of experience designing digital product experiences for consumer-facing web or mobile applications.
• Strong portfolio demonstrating UX process, customer journey mapping, interaction design, and problem-solving—not just polished UI.
• Experience designing for Sales, eCommerce, account management, subscription services, or customer support experiences.
• Proficiency with Figma and modern prototyping tools.
• Familiarity with accessibility standards and responsive design.
• Excellent communication skills with the ability to explain design decisions using customer insights and data.

Nice to Have:

• Experience designing within enterprise design systems.
• Telecommunications, subscription, retail, fintech, or eCommerce experience.
• Experience working in Agile product teams.
• Familiarity with experimentation, A/B testing, and product analytics.
• Experience supporting both acquisition (sales) and existing customer service journeys.

The Solomon Page Distinction

Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers - which sets us apart in the industries we serve.

About Solomon Page

Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook, and LinkedIn.

Opportunity Awaits.