UX Designer

MissionStaff; Philadelphia (Philadelphia County); On-site; USD 80,000 - 110,000; Full time

Job summary

A business services staffing firm is seeking a UX Designer to join an exciting project focused on revolutionizing the digital experience for mobile customers in telecom. The role involves redesigning a critical portal for mobile account management. Candidates should have at least 3 years of UX design experience, proficiency in Figma, and a strong portfolio. This position is open to U.S. citizens or Permanent Residents only.

Qualifications

• 3+ years of experience in UX design roles, especially within telecom or B2B environments.
• Ability to work independently from discovery to handoff, managing own timelines.

Responsibilities

• Redesign a critical portal for mobile users to manage their accounts.
• Collaborate with a dynamic cross-functional team.
• Contribute to a significant user experience overhaul.

Skills

Strong proficiency in Figma

Solid understanding of information architecture and user flows

Excellent collaboration skills

Portfolio demonstrating previous UX design work

Experience with brainstorming tools like Figjam

Education

Bachelor’s or Master’s degree in Human-Computer Interaction, Design, or related field

Tools

Figma

AI-powered design tools like Replit

Job description

We connect top talent in Business Services, Tech, Marketing & Creative with companies of all sizes—offering flexible, high-touch staffing solutions. We are currently filling the following contract job for our client.

Job Title: UX Designer

Overview

Join an exciting project focused on revolutionizing the digital experience for mobile customers in the telecom industry. As a UX Designer, you will play a pivotal role in redesigning a critical portal used by mobile users to manage their accounts, data, and devices. This opportunity offers the chance to work on a high-impact, fast-paced initiative that addresses existing challenges and prepares the platform for enterprise capabilities. You will collaborate with a dynamic cross-functional team, contributing to a substantial user experience overhaul with a clear focus on mobile-first design, information architecture, and intuitive user flows.

Required Skills

• Strong proficiency in Figma, including auto layout and component libraries
• Solid understanding of information architecture and user flows
• Ability to work independently from discovery to handoff, managing own timelines
• Excellent collaboration skills, able to engage with researchers and cross-functional teams
• Portfolio demonstrating previous UX design work, particularly in high-stakes, fast-paced environments
• Experience with brainstorming tools such as Figjam, and openness to using AI tools to expedite wireframing processes

Nice to Have Skills

• Knowledge of using AI-powered design tools like Replit for rapid solutioning
• Experience with wireframing, prototyping, and user testing
• Background working in customer portal or digital experience projects for telecom or enterprise clients

Preferred Education and Experience

• Bachelor’s or Master’s degree in Human-Computer Interaction, Design, or related field
• Mid to senior-level experience with at least 3+ years in UX design roles, especially within telecom or B2B environments

MissionStaff is an equal opportunity employer. Please note that we do not accept unsolicited resumes from third-party recruiters or agencies. Additionally, candidates must be U.S. citizens or Permanent Residents to be considered for this position.