UX Design Operations & Systems Leader

Bertelsmann-Jobs

Morrisville (NC)

On-site

USD 110,000 - 156,000

Full time

14 days+

Application generator

Get a reply from this employer — a resume and cover letter tailored to exactly what they’re hiring for.

Get past ATS filters

Benefits offered by this job

401k match

Flexible PTO

Parental leave

Healthcare premium covered

Flexible work environment

Job summary

Relias in Morrisville, NC, is seeking a Principal UX Designer–Design Operations to optimize product operations across Relias’ portfolio. You will standardize processes, enable scale, and drive efficiency while collaborating with UX, product management, and engineering.

You will lead design systems, KPIs, and tools adoption (Figma), embed AI into workflows, and ensure accessibility. The role requires 10+ years in UX/design operations and a passion for turning data into actionable improvements.

Qualifications

10+ years in UX design or product operations.
Experience with cross-functional teams (UX, product, engineering).
Advanced knowledge of modern UX design methodologies.
Advanced knowledge of accessibility in modern products.
Strong operational and analytical skills with complex workflows.

Responsibilities

Own and standardize UX processes, templates, and operating models for scalable execution.
Scale and operationalize UX practices across the product lifecycle.
Identify and remove process bottlenecks to boost productivity.
Coordinate and support research activities and artifact standardization.
Use data-driven methods to evaluate UX success and propose improvements.
Drive cross-functional alignment across UX, product, and engineering.
Ensure data accessibility and transparency for decision-making.