Senior UX Designer - AI-Driven Internal Platforms (Raleigh)

TEKsystems; United States; Hybrid; USD 69,000 - 90,000; Full time

Job summary

TEKsystems in Raleigh, NC is seeking a Senior UX Designer I to support a growing portfolio of internal sales and customer success products. You will design experiences enhancing how commercial teams manage relationships, renewals, and revenue.

You'll work on AI-powered tools and a Customer Success Engagement Platform, collaborating with Product, Engineering, Data, and Research to deliver data-rich, scalable designs. This hybrid, contract-to-hire role offers competitive compensation.

Qualifications

• Proven experience designing enterprise SaaS or internal productivity apps.
• Strong portfolio demonstrating complex workflows and data-rich experiences.
• Experience supporting AI-driven products, chat-based interfaces, or intelligent recommendations.
• Ability to operate independently with minimal oversight.
• Strong stakeholder management and communication skills.
• Experience collaborating with UX Researchers and applying research findings to design decisions.
• Familiarity with design systems and scalable design frameworks.
• Experience in sales operations, CRM, customer success, revenue operations, or commercial technology environments is highly preferred.
• Exposure to cloud-based design platforms, AI-assisted design tools, or AI-supported design workflows is a plus.

Responsibilities

• Lead UX design efforts from concept through production for internal sales and customer success products.
• Create wireframes, prototypes, user flows, interaction models, and high-fidelity designs.
• Partner closely with Product, Engineering, Data, and Research teams throughout the development lifecycle.
• Translate complex business requirements and data into intuitive user experiences.
• Facilitate and participate in collaborative product workshops, sprint sessions, and design reviews.
• Validate concepts through user feedback and research activities.
• Present design recommendations and rationale to stakeholders and leadership.
• Advocate for UX best practices while balancing business needs, technical constraints, and user goals.
• Support ongoing product evolution through continuous iteration and pilot programs.

Skills

User Experience

UX Design

Product Design

AI-driven products

Prototyping

Design Systems

UX Research

Visual Design

Figma

Interaction Design

AI-assisted design

Job description

TEKsystems in Raleigh, NC is seeking a Senior UX Designer I to support a growing portfolio of internal sales and customer success products. You will design experiences enhancing how commercial teams manage relationships, renewals, and revenue.

You'll work on AI-powered tools and a Customer Success Engagement Platform, collaborating with Product, Engineering, Data, and Research to deliver data-rich, scalable designs. This hybrid, contract-to-hire role offers competitive compensation.