UX Design Intern: Research, Wireframes & Portals

Western National Insurance; Edina (MN); On-site; USD 23,000 - 32,000; Part time

Job summary

Western National Insurance Group is seeking a UX Intern to join our Product Engineering team as part of the Summer 2027 Internship Program. The UX Intern will support a variety of projects and initiatives, assisting on user design, research, and product design for our agent portal.

You will work with product, engineering, QA, and business stakeholders to turn feedback into practical designs and reusable UX patterns for a future unified agent portal.

Qualifications

• Senior-level undergraduate or graduate student studying UX design, human-computer interaction, interaction design, information architecture, psychology, or a related field.
• Prior experience with UX design, user research, product design, or interaction design.
• Experience creating wireframes, prototypes, user flows, journey maps, or similar UX artifacts; familiarity with Figma or a comparable design tool.
• Strong communication and collaboration skills, with a portfolio demonstrating UX thinking, research, or design work.

Responsibilities

• Conduct interviews, usability testing, surveys, and other research to understand agent needs.
• Evaluate workflows, navigation, content, accessibility, responsive design, and visual consistency across current agent portals.
• Identify opportunities to create a more unified experience across agent portals and connected applications.
• Create user flows, journey maps, wireframes, prototypes, and other UX artifacts.
• Collaborate with product, engineering, QA, and business stakeholders to turn feedback into actionable designs and recommendations.
• Present findings and document reusable UX patterns that support a future unified agent portal experience.

Skills

UX design

HCI

Interaction design

Information architecture

Psychology

UX research

Product design

Wireframes

Prototypes

User flows

Figma

Portfolio

Communication skills

Education

Senior-level undergraduate or graduate student

Tools

Figma

Job description

Western National Insurance Group is seeking a UX Intern to join our Product Engineering team as part of the Summer 2027 Internship Program. The UX Intern will support a variety of projects and initiatives, assisting on user design, research, and product design for our agent portal.

You will work with product, engineering, QA, and business stakeholders to turn feedback into practical designs and reusable UX patterns for a future unified agent portal.