UX Design Intern — Craft Impactful User Experiences

W. W. Grainger; Chicago (IL); On-site; USD 44,000 - 47,000; Full time

Benefits offered by this job

Paid internship

Downtown Chicago office

Networking events

Professional development

Job summary

W.W. Grainger, Inc. in Chicago hosts a 10-week, paid internship through the Grainger Technology Group (GTG).

Interns collaborate across teams—Product Engineering, Cybersecurity, Applied Machine Learning, UX, and more—to build technology that keeps Grainger and its customers moving. As a User Experience Design Intern, you work with a Lead UX Designer on customer-facing and employee-facing tools, sharpening both technical and soft skills and learning how a UX team partners with cross-functional

Qualifications

• Currently pursuing a bachelor’s degree in Human-Centered Design, Design Methods, Human-Computer Interaction, Visual Design, UX Design, Product Design, Interaction Design, or a related field.
• Expected graduation with a bachelor’s degree between December 2027 and June 2028
• Understanding of design, usability, accessibility, user-centered design, and research best practices.
• Interest in designing internal tools that help Grainger customers and team members.
• Proficiency with common wireframing, prototyping, or design tools; Figma preferred.
• Strong written, verbal, visual communication, and presentation skills.
• Initiative to proactively plan and execute work, make thoughtful decisions, and explain rationale to others.
• Ability to collaborate cross-functionally with designers, researchers, product managers, engineers, and more.
• Curiosity about modern product development, design systems, AI-enabled design workflows, and the tradeoffs behind scalable digital experiences.
• Does not require sponsorship.

Responsibilities

• Work alongside UX designers on design deliverables for customer-facing experiences and employee-facing tools.
• Participate in discussions with users, stakeholders, product managers, researchers, and engineers to gather requirements and understand user needs.
• Participate in user feedback sessions to understand how tools are being used and identify opportunities to improve the experience.
• Translate insights into wireframes, prototypes, design concepts, flows, or other design artifacts.
• Explore how modern design tools, prototyping methods, AI-enabled workflows, and more can help teams move faster while maintaining quality and judgment.
• Communicate design rationale clearly through critiques, presentations, documentation, and stakeholder conversations.
• Network and build relationships with the broader UX team, product managers, engineering partners, and business stakeholders.
• Demonstrate ownership, curiosity, adaptability, and thoughtful decision-making while contributing as part of the team.
• Present your work, impact, and key learnings to technology leaders at the end of the internship.

Skills

UX Design

Wireframing

Prototyping

Figma

Collaboration

Education

Bachelor's in Human-Centered Design/related field

Tools

Figma

Job description

W.W. Grainger, Inc. in Chicago hosts a 10-week, paid internship through the Grainger Technology Group (GTG).

Interns collaborate across teams—Product Engineering, Cybersecurity, Applied Machine Learning, UX, and more—to build technology that keeps Grainger and its customers moving. As a User Experience Design Intern, you work with a Lead UX Designer on customer-facing and employee-facing tools, sharpening both technical and soft skills and learning how a UX team partners with cross-functional