UX Design Director — Enterprise Experience (Hybrid)

Liberty Mutual; Boston (MA); Hybrid; USD 164,000 - 257,000; Full time

Job summary

Liberty Mutual is seeking an Experience Design Director II to lead a global team focused on enterprise employee experiences within a hybrid environment. You will shape the strategic design vision, mentor designers and researchers, and partner with product and technology to deliver human‑centered solutions.

You will drive design excellence across journeys, scale design systems, and advocate for the user while fostering growth and collaboration within a dynamic enterprise setting.

Qualifications

• 10+ years of UX/design leadership experience.
• Proven track record of leading multidisciplinary design teams.
• Experience applying Agile, Design Thinking, Lean UX to deliver outcomes.

Responsibilities

• Lead a team of 8–10 designers/researchers on global employee experiences.
• Set strategic design vision and mature the UX practice.
• Collaborate across product, technology, and business teams to deliver cohesive experiences.

Skills

UX Leadership

Team management

User research

UX strategy

AI in UX

Agile

Communications

Education

Bachelor/Master degree

Tools

Figma

Sketch

Jira

Confluence

Job description

Liberty Mutual is seeking an Experience Design Director II to lead a global team focused on enterprise employee experiences within a hybrid environment. You will shape the strategic design vision, mentor designers and researchers, and partner with product and technology to deliver human‑centered solutions.

You will drive design excellence across journeys, scale design systems, and advocate for the user while fostering growth and collaboration within a dynamic enterprise setting.