UX Design Associate - Tax Innovation

PwC; Rosemont (IL); On-site; USD 54,000 - 142,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) matching

Paid time off

Job summary

PwC in Rosemont, IL is seeking a Tax Innovation and Delivery Experience User Experience Design Associate to craft user‑centric design solutions that enhance client engagement and brand experiences.

You will conduct user research, usability testing, map user journeys, and create prototypes while supporting client engagements. This entry‑level role emphasizes learning, curiosity, and collaboration within a diverse tax design team.

Qualifications

• Pursuing or completed Bachelor's degree.
• Minimum 3.0 GPA.
• Entry-level client service associate experience is considered an asset.

Responsibilities

• Engage in user-centric design processes to develop solutions for tax services.
• Conduct user research and usability testing to gather insights.
• Collaborate to map user journeys and optimize interactions across touchpoints.
• Apply human-centered design principles to address user needs.
• Develop UI prototypes to demonstrate design functionality and gather feedback.
• Explore emerging technologies to inform design strategy.
• Iterate designs with feedback to improve outcomes.
• Support client engagements by delivering tailored design solutions.

Education

Bachelor's degree

GPA 3.0

Job description

PwC in Rosemont, IL is seeking a Tax Innovation and Delivery Experience User Experience Design Associate to craft user‑centric design solutions that enhance client engagement and brand experiences.

You will conduct user research, usability testing, map user journeys, and create prototypes while supporting client engagements. This entry‑level role emphasizes learning, curiosity, and collaboration within a diverse tax design team.