UX Data & Assessment Coordinator (Remote/Onsite)

The Chronicle Of Higher Education, Inc.; San Antonio (TX); Hybrid; USD 52,000 - 70,000; Full time

Job summary

The University of Texas at San Antonio seeks a User Experience and Assessment Coordinator for the Libraries & Museums to promote user-centered thinking across the organization. You will serve as a data evangelist, translating complex data into clear, actionable insights for stakeholders.

This role combines UX research, data visualization, and reporting duties, with responsibilities spanning testing, data governance, annual reporting, and staff training.

Qualifications

• Master's degree in Library Science from an ALA-accredited program.
• One year of experience using data to assess programs or services.
• Ability to maintain security and integrity of UTSA infrastructure per policy.

Responsibilities

• Conduct user experience testing and heuristic evaluations of systems, spaces, and experiences.
• Collect, analyze, and visualize library and user data from multiple sources.
• Develop and maintain systems to collect, store, analyze, and report data.
• Oversee and maintain the data governance framework.
• Create reports, visualizations, and dashboards to translate insights.
• Provide training and documentation to support staff in data-related tasks.
• Manage data collection for annual reporting.
• Perform other duties as assigned.

Skills

Data analysis

User research

Communication

Education

ALA-accredited Master's degree in Library Science

Tools

Tableau

Power BI

R

Python

Google Analytics 4

BigQuery

Microsoft Clarity

Job description

The University of Texas at San Antonio seeks a User Experience and Assessment Coordinator for the Libraries & Museums to promote user-centered thinking across the organization. You will serve as a data evangelist, translating complex data into clear, actionable insights for stakeholders.

This role combines UX research, data visualization, and reporting duties, with responsibilities spanning testing, data governance, annual reporting, and staff training.