UX Copywriter , Copy Strategy

Amazon Music; Seattle (WA); On-site; USD 80,000 - 110,000; Full time

Job summary

A leading company is seeking a UX Copywriter to transform complex information into accessible customer communications. You will collaborate with design and product teams to create engaging microcopy that enhances user experience and drives adoption.

Qualifications

• 5+ years of experience as a UX Copywriter or similar role.
• Proven ability to write educational microcopy across product experiences.

Responsibilities

• Distill complex product experiences into digestible customer communications.
• Collaborate closely with UX Design, Product, and Growth Marketing teams.

Skills

English

Copywriting

User Experience

Job description

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Description

We’re looking for a UX Copywriter who is excited to transform complex information into digestible and accessible customer-facing communications. The ideal candidate is an expert in product microcopy and can firmly ground their work in user experience expertise and best practices, customer data, brand guidelines, and more. They’re excited to dig deep into the Amazon Music customer journey and partner with UX Design and Product leads to reach millions through clear, approachable, and educational copy.

Key job responsibilities

• Distill complex product experiences into digestible customer communications
• Write clear, approachable, and educational microcopy that optimizes for user adoption and engagement
• Collaborate closely with UX Design, Product, and Growth Marketing teams to iterate on copy based on feedback, new customer research, and changing business priorities
• Track and document learnings from testing to be integrated into Copy Strategy team resources for scale

A day in the life

At Amazon Music, our Copy Strategy team thinks big but loves little details. We’re fans of audio content (music, podcasts, audiobooks!) and let fandom drive the work and pursuit of the best customer experience. As a UX Copywriter, you’ll work cross-functionally with our UX Design, Product, and Growth Marketing teams to guide customers through the Amazon Music landscape. You will craft concise, approachable content addressing pain points, highlighting key features, and educating users at the right moments, ensuring tone of voice and brand standards are maintained.

About The Team

The Copy Strategy team, part of the Brand and Creative Strategy team, focuses on how Amazon Music comes to life through messaging. Our work is grounded in strategic thinking, ensuring our brand personality and tone of voice are expressed consistently across channels. We collaborate with broader Design and creative teams to set standards for Amazon Music’s brand expression.

Qualifications

Basic Qualifications

• Highly proficient in English, with excellent US-based grammar and copywriting skills
• 5+ years of experience as a UX Copywriter or similar role, with a portfolio demonstrating relevant work
• Proven ability to write educational microcopy across product experiences, understanding customer journey and friction points
• Experience with user interfaces, error messages, onboarding flows
• Strong bias for action in a fast-paced, metrics-driven environment
• Ability to make informed copy decisions backed by expertise, testing, and guidelines
• Experience collaborating cross-functionally with UX Design, Product, and Marketing teams

Preferred Qualifications

• Experience creating copy guidelines for scale
• Experience working with legal and localization teams
• Experience writing for a global audience

Amazon is an equal opportunity employer. For accommodations, visit https://amazon.jobs/content/en/how-we-hire/accommodations.