UX Copywriter, Copy Strategy

Publicisgroupe; New York (NY); Hybrid; USD 80,000 - 120,000; Full time

Job summary

An innovative firm is seeking a talented UX Copywriter to join their dynamic team. This role involves crafting engaging and user-friendly copy that enhances the overall user experience across a cutting-edge AI platform. You'll collaborate with cross-functional teams to ensure that all messaging aligns with user needs and business goals. This is an exciting opportunity to contribute to a transformative project that empowers employees and drives engagement. If you are passionate about creating impactful user experiences and thrive in a fast-paced environment, this position is perfect for you.

Benefits

Flexible working hours

Health insurance

Professional development opportunities

Remote work options

Wellness programs

Qualifications

• 5+ years of experience as a UX Writer in a tech or digital product environment.
• Proficient in English with exceptional grammar and copywriting skills.

Responsibilities

• Craft concise, value-driven copy for user interfaces and notifications.
• Collaborate with design and product teams to enhance user experience.

Skills

UX Writing

Copywriting

User Experience Design

Team Collaboration

Adaptability

Education

Bachelor's degree in English

Bachelor's degree in Communications

Tools

Figma

Job description

Company description

Marcel is the AI platform that connects more than 98,000 employees at Publicis Groupe— across geographies, agencies and capabilities. Marcel helps our employees learn, share, create, connect and grow more than ever before. Marcel connects employees to our culture, helps them master new skills, inspires them and tackles diversity and inclusion head on to help build a better world together. It’s a place where we come together every day to amplify each other as one global team. All of this employee engagement creates over 100 million data points that power our AI-enabled knowledge graph, making the experience even more relevant for employees. And for our clients, our knowledge graph makes Marcel one of the most powerful tools ever invented for finding exactly the right expertise, teams and knowledge that we need to win in the Platform World. Marcel is a strategic investment in our people and is aimed at being their personal growth engine in this hybrid world. This role is joining the dynamic Marcel team in helping build and evolve this product.

About Publicis Re:Sources:

Publicis Re:Sources is the backbone of Publicis Groupe, the world’s most valuable agency group. We are the only full-service, end-to-end shared service organization in the industry, enabling Groupe agencies to do what they do best: innovate and transform for their clients.Formed in 1998 as a small team to service a few Publicis Groupe firms, Publicis Re:Sources has grown to 5,000+ employees in over 66 countries. We provide technology solutions and business services including finance, accounting, legal, benefits, procurement, tax, real estate, treasury and risk management.

We continually transform to keep pace with our ever-changing communications industry and thrive on a spirit of innovation felt around the globe. Learn more about Publicis Re:Sources and the Publicis Groupe agencies we support at http://www.publicisresources.com/.

Overview

Our mission at Marcel is to revolutionize what our people are capable of individually and collectively—to get better work done faster, effortlessly stay ahead of the curve, and actively participate in our creative culture.

Designed to be highly intuitive and increasingly relevant, Marcel truly is what you make it. So, using friendly language that telegraphs what it can do and how it impacts your work is mission-critical.

As the UX Copywriter, you’ll craft copy that leads with value, avoids complexity, and uses our voice to support the message (not distract from it). You’ll put Marcel in the context of our people’s day-to-day to drive engagement and help every interaction feel personal and rewarding.

Responsibilities

• Craft concise, value-driven copy
• Create and refine UX copy, including interface text; microcopy; error messaging; and notifications to enhance user experience and drive engagement
• Collaborate closely with design and product teams to ensure copy aligns with user needs and business goals
• Develop copy strategies that effectively communicate complex concepts in a straightforward and user-friendly manner
• Iterate on copy according to user feedback
• Maintain and contribute to a cohesive brand voice and tone across the platform
• Ensure consistency and clarity in language across different components of the platform
• Advocate for user-centric design and content decisions in cross-functional team discussions
• Stay updated with industry trends and best practices to continuously elevate the quality of UX writing
• Ensure a sound understanding of, demonstrate commitment to and comply with all legislation & Publicis Groupe Policies e.g., Janus, GSO and IT policies, etc.
• Take ownership of all assigned tasks, ensuring that projects are delivered on time, within scope, and with high attention to detail
• Be an active participant, not a bystander—engage with team members, identify areas for improvement, and take initiative to solve problems
• Prioritize user experience in all projects by collectively engaging in feedback loops and opportunities to improve our approach
• Adapt quickly to shifting priorities and embrace ambiguity

Qualifications

Must have skills:

• 5+ years as a UX Writer or similar role in an agency or in-house setting (preferably in a tech or digital product environment), and a portfolio that reflects
• Highly proficient in English, with exceptional US-based grammar and copywriting skills
• Proven ability to write across product experiences, based on deep understanding of the user journey, friction points, and desired action/outcome
• Strong bias for action in a fast-paced environment with an ability to quickly pivot based on feedback, and/or changing business priorities
• Bachelor's degree in English, Communications, or a related field, or equivalent practical experience

Good to have skills:

• Experience creating/owning copy guidelines for scale
• Familiarity with Figma
• Experience writing for a global audience
  

Attributes/behaviours:

• Empathy for Users: Understands and prioritize the needs and emotions of the user, enabling intuitive and accessible copy
• Empathy for Team Members: Understands team dynamics and is sensitive to the needs and workloads of others, offering support when necessary
• Proactive Problem Solver: Thrives in ambiguity, ask questions, remove blockers, and find solutions independently
• Detail-Oriented: Maintains high standards for quality and accuracy in all aspects of project execution

Additional information

All your information will be kept confidential according to EEO guidelines.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) currently in this position. Employee(s) will be required to follow any other job related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.

This document does not create an employment contract, implied or otherwise, other than an ""at-will"" relations.

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