UX & Assessment Data Specialist

Code4lib; San Antonio, Northern (TX, KY); Hybrid; USD 52,000 - 70,000; Full time

Job summary

Code4lib in San Antonio is seeking a User Experience and Assessment Coordinator to promote user-centered thinking and serve as a data evangelist for a dynamic assessment program. You will translate data into actionable insights for decision-makers across the UT San Antonio Libraries and Museums.

The role emphasizes collecting, analyzing, and visualizing data from surveys, systems, and user research, while maintaining governance and delivering dashboards and reports for annual metrics.

Qualifications

• The position requires an ML ALA-accredited Master’s degree or equivalent in Library Science or Library and Information Science.
• At least one year of experience with data to assess programs, services, or products and to analyze user behavior.
• This role may require maintaining security and integrity of UT San Antonio and its infrastructure per Texas EO-GA-48.

Responsibilities

• Conducts user experience testing and heuristic evaluations and analyzes user data to identify improvements.
• Collects, analyzes, and visualizes library and user data from systems, surveys, and interviews.
• Develops and maintains systems to collect, store, analyze, and communicate organizational data for internal decision-making and external reporting.
• Oversees and maintains the data governance framework.
• Generates analyses and translates insights into reports, dashboards, and visuals.
• Provides consultation, training, and documentation to library staff on data practices.
• Manages data collection for annual reporting for the Libraries and Museums.
• Performs other duties as assigned.

Skills

User-centered thinking

Data visualization

Data analysis

Project leadership

Presentation skills

Communication

Education

Master's in Library Science or Library and Information Science

Tools

Tableau

Power BI

R

Python

Google Analytics 4

BigQuery

Microsoft Clarity

Qualtrics

Job description

Code4lib in San Antonio is seeking a User Experience and Assessment Coordinator to promote user-centered thinking and serve as a data evangelist for a dynamic assessment program. You will translate data into actionable insights for decision-makers across the UT San Antonio Libraries and Museums.

The role emphasizes collecting, analyzing, and visualizing data from surveys, systems, and user research, while maintaining governance and delivering dashboards and reports for annual metrics.