UX AI Designer — Enterprise AI & Transformation

Sedgwick; Town of King (WI); On-site; USD 120,000 - 180,000; Full time

Job summary

Sedgwick is seeking a UX AI Designer to lead the user experience strategy for AI-enabled products across enterprise systems. You will translate complex AI capabilities into practical, user-centered designs that improve productivity and adoption.

This senior role collaborates with AI architects, product owners, engineering, and business partners to shape scalable experiences. You will develop journeys, personas, wireframes, and interactive prototypes while upholding accessibility and governance.

Qualifications

• Bachelor’s degree in UX Design, HCI, Product Design, Interaction Design, or related field required.
• Seven years of related experience in UX/design with at least three years supporting AI-enabled products or enterprise platforms.
• Master’s degree in AI Interaction Design or related discipline preferred.
• Experience designing AI-enabled tools, conversational interfaces, and workflow automation is highly valued.
• Proficiency with industry design tools (Figma, Prototyping, Design Systems) and collaboration platforms.

Responsibilities

• Lead the UX strategy and design direction for AI-enabled products, tools, platforms, and workflows.
• Translate advanced AI capabilities into practical, user-centered designs that are usable, trustworthy, and adopted.
• Develop user journeys, personas, service blueprints, wireframes, prototypes, and interaction models.
• Collaborate with AI architects, engineers, product owners, data teams, and stakeholders across the enterprise.
• Conduct user research, usability testing, and feedback sessions to identify needs and barriers.
• Ensure AI experiences are explainable, governed, and accessible, minimizing user friction.
• Support adoption through change management, training, and business readiness.
• Stay current on AI UX trends, responsible AI practices, and enterprise UX standards.

Skills

UX Design

User Research

Wireframing

Prototyping

Accessibility

Design Systems

Figma

Collaboration

Education

Bachelor's degree in UX Design / related field

Master’s degree preferred in AI Interaction Design / related discipline

Tools

Figma

FigJam

Miro

Adobe Creative Suite

Job description

Sedgwick is seeking a UX AI Designer to lead the user experience strategy for AI-enabled products across enterprise systems. You will translate complex AI capabilities into practical, user-centered designs that improve productivity and adoption.

This senior role collaborates with AI architects, product owners, engineering, and business partners to shape scalable experiences. You will develop journeys, personas, wireframes, and interactive prototypes while upholding accessibility and governance.