AI UX Designer for Enterprise Transformation

Sedgwick; South Dakota; On-site; USD 90,000 - 135,000; Full time

Job summary

Sedgwick seeks an experienced UX Designer – Sedgwick AI. You will lead UX strategy for AI-enabled products, translating generative AI capabilities into practical, user-centered interfaces across enterprise systems.

Collaborating with AI architects, engineers, data teams, and stakeholders, you will craft journeys, prompts, and governance-focused experiences that are trustworthy, usable, and scalable within Sedgwick’s Transformation Office.

Qualifications

• Bachelor’s degree in UX Design, HCI, Product Design, or related field required.
• Master’s degree in AI Interaction Design or related discipline preferred.
• Seven years of related UX/design experience, with 3+ years in AI-enabled or enterprise platforms.

Responsibilities

• Lead UX strategy and design direction for AI-enabled products and workflows.
• Design UX for Generative AI platforms, chat interfaces, copilots, and automation tools.
• Collaborate with AI architects, engineers, data teams, and business stakeholders to translate AI capabilities into user-centered designs.
• Develop user journeys, personas, service blueprints, wireframes, prototypes, and usability flows.
• Design conversational prompts, escalation paths, and human-in-the-loop review experiences.
• Ensure transparency, explainability, trust, and accessibility in AI tools.

Skills

UX design

Communication

Facilitation

Storytelling

Design systems

Accessibility

Team collaboration

Education

Bachelor’s degree in UX Design / related field

Master’s degree in HCI / AI Interaction Design (preferred)

Tools

Figma

FigJam

Miro

Adobe Creative Suite

Job description

Sedgwick seeks an experienced UX Designer – Sedgwick AI. You will lead UX strategy for AI-enabled products, translating generative AI capabilities into practical, user-centered interfaces across enterprise systems.

Collaborating with AI architects, engineers, data teams, and stakeholders, you will craft journeys, prompts, and governance-focused experiences that are trustworthy, usable, and scalable within Sedgwick’s Transformation Office.