Utilization Management Coordinator – Mental Health

Universal Health Services, Inc.; Lancaster (Lancaster County); On-site; USD 60,000 - 78,000; Full time

Benefits offered by this job

Competitive compensation

Generous paid time off

401(k) with company match

Tuition reimbursement

SoFi student loan refinancing program

Career development opportunities

Discounted stock plan

Job summary

Lancaster Behavioral Health Hospital (LBHH) seeks a dedicated Utilization Management Coordinator to manage authorization reviews with payers, collaborate with social work, nursing, and intake teams, and guide care level decisions.

The role emphasizes accurate documentation, timely denials follow-up, and active participation in a multidisciplinary team to optimize patient outcomes at this 126-bed facility.

Qualifications

• Bachelor's degree in psychology or related field; master's preferred.
• 1–3 years of Utilization Management experience.
• RN or Social Work licensure preferred.

Responsibilities

• Perform timely clinical reviews to secure authorizations for continued treatment across payer types.
• Coordinate with hospital teams to ensure documentation aligns with patient conditions.
• Educate treatment team on level of care requirements and payer expectations.
• Follow up on denials weekly with detailed documentation in the system.

Skills

Utilization management

Team collaboration

Documentation accuracy

Education

Bachelor's degree in psychology or related field

Master's degree preferred

Tools

Midas system

Job description

Lancaster Behavioral Health Hospital (LBHH) seeks a dedicated Utilization Management Coordinator to manage authorization reviews with payers, collaborate with social work, nursing, and intake teams, and guide care level decisions.

The role emphasizes accurate documentation, timely denials follow-up, and active participation in a multidisciplinary team to optimize patient outcomes at this 126-bed facility.