Utilization/ Compliance QA/ QI Specialist

Children's Home Network; Largo (FL); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Flexible working hours

Community outreach opportunities

Job summary

Children's Home Network in Largo, FL is seeking a Program Lead for electronic client database systems. This role involves managing client data accuracy and trends, while analyzing and providing recommendations for training needs.

Key responsibilities include conducting data audits, supporting team training, and generating reports for performance quality improvement. Ideal candidates will have a high school diploma and experience as a Data Coordinator.

Qualifications

• High School Diploma or equivalent plus two years experience in a related field.
• Experience as Intake or Data Coordinator preferred.
• Bachelor's degree may substitute for needed experience.

Responsibilities

• Monitor and oversee data input into the Myevolv client database.
• Conduct monthly data audits ensuring data accuracy.
• Train and support team members in database usage.

Skills

Communication skills

Data analysis

Interpersonal skills

Organizational skills

Education

High School Diploma or equivalent

Associate's Degree

Bachelor's Degree

Tools

MS Excel

MS Word

PowerPoint

Myevolv client database

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Professional Largo, FL, US

5 days ago Requisition ID: 3010

JOB SUMMARY

Program lead on electronic client database systems. Maintains and organizes client and program data ensuring accuracy and completeness. Analyzes and trends data and provides recommendations including training needs for staff and contractors. Collects the program’s Performance Quality Improvement (PQI) data for quarterly reporting on quality. Generates outcome reports on services provided to families served. Reviews and approves client documentation and provides recommendations including training needs to improve program outcomes.

ESSENTIAL FUNCTIONS

• a) Monitor and oversee data input into CHN’s Myevolv client database and maintain and update database information provided by Contractors.
• b) Provide back‑up coverage for Intake Coordinator & Program Coordinator.
• c) Conduct monthly data audits ensuring accuracy and integrity of data input into the database systems.
• d) Organizes information for monthly QA meetings.
• e) Audit client documentation forwarded in the Myevolv system by Contractors including assessments, progress notes, and service plans ensuring clinical and program guidelines are maintained.
• f) Conduct monthly upload reports for funder monitoring data and provides recommendations to team members on results.
• g) Facilitate computer‑related training needs for all program staff and Contractors.
• h) Orders supplies and submits expenditures.
• i) Assist in community outreach efforts and building community partners.
• j) Attend meetings and committees as assigned representing program and services.
• k) Competence in completing and fulfillment of assigned performance responsibilities.
• l) Train and support team members in using aspects for database systems that include the development of data standards, procedures, and guidelines.
• m) Identify and resolve data related issues – assist team members in analyzing data for the purpose of planning and coordinating research projects.
• n) Collects data for research and evaluation for monitoring program outcomes.
• o) Develop and implement spreadsheets/data tables by utilizing MS‑word, Excel, Publisher and/or PowerPoint to improve functionality of work products.
• p) Prepares and generates reports using data maintained in each database as well as present data reports as required.
• q) Provide and analyze needed performance‑based data reports.
• r) Ensure integrity of data, verify information for total data quality and data completeness.
• s) Coordinates with other departments within the Children’s Home Network as required.
• t) Ability to work independently to problem solve.
• u) Ability to communicate verbally and in writing.
• v) Attends training and conferences as required.
• w) Performs other duties as assigned.
• x) Participates in organization’s performance and quality improvement activities taking the lead on assigned tasks.

These essential job functions are not to be construed as a complete statement of all duties performed. Employees will be required to perform other job‑related marginal duties as required.

Education & Experience

High School Diploma or equivalent plus two (2) years experience as Intake or Data Coordinator in related field. An Associates Degree and one (1) year experience as a Data Coordinator, Data Entry Clerk or related field can substitute for 2 years experience. A Bachelor’s degree in related field, plus 1 year Data Coordinator or Data Entry Clerk experience may substitute for the needed experience.

Licenses & Certifications

• Must possess and maintain a valid Florida driver’s license with no record of criminal driving offense or license suspension.
• Must possess means of providing job‑related transportation and show proof of insurance.
• Must be insurable under CHI’s current auto insurance policy.
• Must be able to work flexible hours, including evenings and weekends.
• Must successfully complete and maintain FDLE clearance, Federal background and State criminal background check and sexual predator screening.

COMPETENCIES & PROFESSIONAL DEVELOPMENT

Annual Training Requirements

• Sexual Harassment
• Blood‑born Pathogens
• Workplace Accident Prevention and Reporting
• Confidentiality and Privacy Practices
• Diversity/Cultural Competency
• Child Abuse and Neglect Mandated Reporter Statutes and Methods
• Prevention of Violence in the Workplace
• OSHA‑related training
• Crisis Prevention
• Program Goals

Knowledge Skills and Abilities

• Ability to communicate effectively, verbally and in writing.
• Establish effective working relationships with families, coworkers, supervisors, and other individuals.
• Possess effective interpersonal skills.
• Knowledge of agency’s organizational structure, standard operating procedures, and child abuse or neglect reporting procedures and methods.
• Knowledge of quality documentation as required by agency standards, rules, and regulations.
• Ability to work as a multi‑disciplinary team member in a positive productive manner.

Supervision Received

Weekly individual and team supervision during which time training is provided, individual concerns are addressed, and individual areas of professional growth are reviewed.