Data Management Specialist II

Children's Network of Hillsborough; Tampa (FL); On-site; USD 40,000 - 55,000; Full time

Job summary

Children's Network of Hillsborough in Tampa, FL is seeking a Data Management Specialist II to input, validate, and consolidate data in the Florida Safe Families Network (FSFN). You will ensure data accuracy and support high performance by upholding quality standards.

The role requires a Bachelor's Degree and at least four years of data entry and validation experience, plus strong organization and communication skills. This in-office position typically runs 8:00 a.m.

Qualifications

• Bachelor's Degree required.
• 4 years of data entry and validation experience preferred.
• Ability to establish and maintain positive working relationships.

Responsibilities

• Accurate data entry of all information mandated by policy and statute.
• Enter admissions and discharges, authorizations and placements, monthly outcomes data and other information.
• Support quality management and meet reporting deadlines.

Skills

Data entry

Data validation

MS Office

Excel

Word

Outlook

Confidentiality

Communication

Education

Bachelor's Degree

Tools

FSFN

Job description

Job Details

Job Location: 9393 - Tampa, FL 33612

Salary Range: $22.84 Hourly

Mission Statement

The Children's Network of Hillsborough is committed to working with the community to protect children and preserve families.

General Purpose of Job

The Data Management Specialist II is responsible for inputting, validating, and consolidating data in the FSFN (Florida Safe Families Network) information systems ensuring data accuracy and quality. Overall, the Data Management Specialist II contributes to Children's Network of Hillsborough high performance culture by exhibiting our values and providing quality results that position Children's Network of Hillsborough as the leader in delivering proactive behavioral health, case management, community and early childhood solutions for children and families.

Qualifications

To perform this job successfully, an individual must be able to perform the essential duties with a high degree of competence. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Essential Duties and Responsibilities

• Responsible for the accurate data entry of all information mandated by policy and statute for staff.
• Enter admissions and discharges, authorizations and placements, monthly outcomes data and other miscellaneous information collected.
• Attend weekly meeting addressing issues, changes, sharing of information, and offering ideas or solutions
• Locate program information including historical data, provider placement data, and legal status histories.
• Supports quality management function, data needs, and meets deadlines for reports and documents.
• Assist in the preparation of reports, documents, and other products as required
• Respond to internal and external requests for information such as report status or file information.
• Responsible for processing incoming and outgoing Out of Town Inquiry (OTI) and Interstate Compact for Placement of Children (ICPC) packets.
• Supports case management staff with technical assistance and ongoing training to maintain compliance with reporting standards of OTI and ICPC. Contacts and provides follow-up with case management and other staff to meet requirements for OTI and ICPC.
• Supports efforts to enhance and increase efficiency and accuracy of OTI and ICPC processes.
• Designs, implements, and participates in procedures related to OTI and ICPC.
• Query system to access specific information and correct data entry errors.
• Perform routine validation sampling.
• Assist subcontracted providers, logging complaints, and responding to requests, forward to supervisor for review.
• Assist users on data entry performed by field staff, submitted through Mindshare.
• Evaluate the accuracy and integrity information through rigorous validation processes, to identify and resolve discrepancies as a support function to the Data Management Supervisor
• Participate in statewide designs and trainings for mandated changes and implementations.

Contribute to a positive, engaging work environment.

• Develop a strong knowledge base and stay current on job-related issues and trends.
• Participate actively in departmental meetings, training, and education, as well as the quality process.
• Comply with the Children's Network of Hillsborough's code of conduct, policies, procedures, and other obligations.
• Assist with training other team members and providing back-up when necessary.
• Projects to enhance the quality of the Data Team may be assigned by the Data Management Supervisor and/or Vice President of Administrative Services.
• Maintain regular in-office attendance to perform essential job functions, collaborate effectively with team members, participate in meetings, and provide timely support to agency operations and service delivery.
• Perform other duties as assigned to support departmental and agency goals, as needed and appropriate to the position.

Working Hours

Children's Network of Hillsborough's standard business hours are 8:00 a.m. to 5:00 p.m., Monday through Friday. This position is an in-office based position that averages 40 hours per week. Work hours may vary outside of these standard hours, including evenings and weekends, as needed to meet operational demands. All hours worked will be compensated in accordance with the Fair Labor Standards Act (FLSA) and agency policies, including applicable overtime and other compensation requirements.

Travel

Travel within and outside of Hillsborough County is required.

Training

All employees are required to complete fifteen (15) hours of training annually, which may be completed online or in a classroom setting. Employees who hold a credential or license relevant to their position must ensure that all training and continuing education requirements are met to maintain their credential or licensure.

Supervisory Responsibilities

This position is not responsible for supervisory functions.

QualificationsEducation and Experience

• Bachelor's Degree required.
• Four (4) years of experience in data entry and validation, ensuring data accuracy and consistency while adhering to established quality standards and protocols, preferred.
• Ability to establish and maintain positive working relationships.

Other Qualifications

• Must have knowledge of child welfare processes and rules and be able to use Florida Safe Families Network on-line data.
• Ability to work as a team member
• Excellent organizational, communication and computer skills
• Ability to work flexible hours
• Sensitivity to the cultural and socioeconomic characteristics of the agency's staff and clients
• Adherence to professional ethics

Skills and Abilities

Must be able to operate standard modern office machinery, including fax, telephone, calculator, computer, scanner, printer, and copier. Must be competent with Microsoft Office Applications, including Word, Excel, and Outlook. Must be competent with basic e-mail protocol and procedures including sending, receiving, replying, attachments, and meeting scheduling, excellent written and oral communication skills. Must abide by the highest standards of confidentiality.

Pre-employment Requirements

Certificates, License, Registrations, backgrounds, drug screens, Etc.

• Valid driver's license required, with proof of insurance
• Child Welfare Certification is not required for this position.