Utility Services Leader

City of Arlington; United States; On-site; USD 34,467 - 43,077; Full time

Job summary

The City of Arlington is seeking a skilled individual to coordinate crew activities as a Meter Services Worker. Under general supervision, you will lead repair and maintenance operations on water meters and infrastructure. The role requires knowledge and skills in plumbing, with responsibilities including conducting accuracy testing and resolving customer complaints.

Applicants must have a high school diploma, relevant licenses, and experience in utility operations. This position contributes significantly to maintaining efficient water services and ensuring community satisfaction.

Qualifications

• Possess a Class C driver’s license.
• Two years in water utility or meter operations.
• Two years vocational/technical school in plumbing or related field.

Responsibilities

• Lead crew in repairing, replacing, or adjusting meters.
• Conduct preventative maintenance services and aged meter replacements.
• Investigate service connection problems and resolve customer complaints.
• Perform emergency repairs on water and wastewater infrastructure.

Skills

Maintenance and repair of water meters

Communication of policies and procedures

Resolving problems with malfunctioning meters

Physical skills for emergency repairs

Education

High School diploma or GED

Class A CDL with Tanker Endorsement

Class I Wastewater Collection license

Class C Water Distribution Operator’s License

Job description

Salary: $25.02 - $31.27

Job Summary

Under general supervision, coordinates crew activities on a daily basis to complete assigned work orders and acts as lead in the repair, replacement, or adjustment of meters. Provides maintenance services on automated meter infrastructure to include the diagnosis of issues, repair, or replacement of automated meter infrastructure (AMI) infrastructure.

Essential Job Functions

• Lead crew in repairing, replacing, or adjusting small to medium size meters (5/8 X ¾” to 2" in size) and assisting the Meter Services Crew Chief in tasks related to large meters.
• Perform meter accuracy testing, pressure/flow testing, installation, or replacement of meter vaults.
• Conduct preventative maintenance services and aged meter replacements as scheduled.
• Investigate service connection problems and resolve customer complaints.

Other Job Functions

• Perform chlorine residual testing, re-size service connections and assist Meter Reading in facilitating safe access to metering sites.
• Assist other meter service workers with more difficult tasks, as needed or directed.
• Perform emergency repairs and preventative services on all water and wastewater infrastructure including but is not limited to: Water mains, Water services, Water taps, Fire hydrants, Valves, Sewer mains, Sewer services, Manholes, Cleanouts.

Minimum Qualifications

• Knowledge: supervisory practices and principles; Water Utilities operations; policies, procedures, ordinances; specifications for all size meters and metering sites; metering functions and related terminology.
• Skill: maintenance and repair of water meters; communication of policies and procedures; quickly ascertaining problems with malfunctioning meters and determining quick resolutions; understanding and visualizing combined metering scenarios.
• Ability: lift or exert forces equivalent to lifting up to 50 pounds; work in confined spaces under extreme weather conditions; respond on a scheduled on‑call basis and work extended periods under emergency assignments; operate variety of equipment including PC, calculator, two‑way radio, jack hammer, port‑a‑power winch, and acetylene torch; perform variety of physical skills.
• Qualifying Education & Experience: possession of a Class C driver’s license; Class A CDL with Tanker Endorsement; Class I Wastewater Collection license; Class C Water Distribution Operator’s License; High School diploma or GED; two years vocational/technical school in plumbing or related field; two years’ experience in water utility or meter operations or equivalent combination of education and experience.

Employment Screening Requirements

• Criminal background check
• Physical Examination
• Human Performance Evaluation

  Equal Opportunity Statement

  City of Arlington is an Equal Opportunity Employer. The City will make reasonable accommodations upon request for qualified individuals with disabilities. Requests for reasonable accommodations should be sent to [e-mail].