Meter Services Crew Chief

City of Arlington; United States; On-site; USD 32,235 - 40,294; Full time

Job summary

The City of Arlington is seeking a Meter Services Crew Lead to coordinate crew activities and perform maintenance on automated meter infrastructure. Responsibilities include leading repairs and conducting accuracy tests.

Applicants must have a High School diploma, a minimum of five years’ experience in municipal water systems, and various operator licenses. The role involves physical demands and working in confined spaces. This position offers a significant opportunity to impact community services.

Qualifications

• Must possess a valid Class A Texas Commercial Driver's License.
• Experience in water or wastewater utility operation.
• Familiarity with meter programming is preferred.

Responsibilities

• Coordinate crew activities to complete assigned work orders.
• Lead crew in repairing or adjusting water meters.
• Monitor workload through EnQuesta Link.

Skills

Knowledge of supervisory practices and principles

Knowledge of water utilities operations

Skill in maintenance and repair of water meters

Ability to lift up to 50 pounds

Ability to work in confined spaces

Skill in communicating policies

Education

High School diploma or GED

Five years experience in municipal water distribution

Tools

PC

Jack hammer

Acetylene torch

Job description

SALARY

$23.40 - $29.25

JOB SUMMARY

Under general supervision, coordinates crew activities on a daily basis to complete assigned work orders and acts as lead in the repair, replacement or adjustment of meters. Provides maintenance services on automated meter infrastructure to include the diagnosis of issues, repair, or replacement of automated meter infrastructure (AMI) infrastructure.

ESSENTIAL JOB FUNCTIONS

• Lead crew in repairing, replacing, or adjusting small to medium size meters (5/8 X ¾” to 1” in size) and assisting the Meter Services Crew Chief in tasks related to large meters.
• Lead crew in repairing, replacing, or adjusting small to medium size meters (1.5” and greater in size).
• Assign daily lock‑offs.
• Monitor workload through EnQuesta Link to ensure work is addressed within department timelines.
• Perform meter accuracy testing, pressure/flow testing, installation, or replacement of meter vaults.
• Conduct preventative maintenance services and aged meter replacements as scheduled.
• Investigate service connection problems and resolve customer complaints.

OTHER JOB FUNCTIONS

• Perform chlorine residual testing, re‑size service connections and assist Meter Reading in facilitating safe access to metering sites.
• Assist other meter service workers with more difficult tasks, as needed or directed.
• Under direct supervision, perform emergency repairs and preventative services on all water and wastewater infrastructure, including water mains, water services, water taps, fire hydrants, valves, sewer mains, sewer services, manholes, and cleanouts.

MINIMUM QUALIFICATIONS

• Knowledge of supervisory practices and principles.
• Knowledge of water utilities operations, policies, procedures, ordinances.
• Knowledge of specifications for all size meters and metering sites, metering functions and related terminology.
• Skill in the maintenance and repair of water meters.
• Skill in communicating policies and procedures.
• Skill in quickly ascertaining problems with malfunctioning meters and determining quick resolutions.
• Ability to understand and visualize combined metering scenarios.
• Ability to lift or exert forces equivalent to lifting up to 50 pounds.
• Ability to work in confined spaces under extreme weather conditions.
• Ability to respond on a scheduled on‑call basis and to work extended periods of time under imposed emergency assignments.
• Ability to operate a variety of equipment, including PC, calculator, two‑way radio, jack hammer, port‑a‑power winch and acetylene torch.
• Ability to perform a variety of physical tasks including carrying, data entry, dragging, driving, holding, kneeling, lifting, pulling, pushing, seeing, sitting, sorting, squatting, standing, stooping, twisting.
• High School diploma or GED.
• Five (5) years minimum experience in a municipal water distribution and wastewater collection system or privately owned utility operation.
• Possession of a Class A Texas Commercial Driver's License with tanker endorsement.
• Possession of a Class III TCEQ Wastewater Collection System Operator License.
• Possession of a Class C TCEQ Water Distribution Operator License and the ability to obtain a Class B within 6 months.

PREFERRED QUALIFICATIONS

• Knowledge of meter programming.
• Knowledge of EnQuesta.
• Knowledge of the workings of the billing cycles.
• Knowledge of computerized maintenance management systems or other software utilized for scheduling, inventory management, asset management, and work order tracking.

EMPLOYMENT SCREENINGS REQUIRED

• Criminal background check.
• Safety Sensitive DOT Screening.
• Motor Vehicle Review.
• Human Performance Evaluation.
• Physical Evaluation.

City of Arlington is an Equal Opportunity Employer. The people that work for the City of Arlington directly impact our community, citizens, visitors and businesses. The City will make reasonable accommodations upon request for qualified individuals with disabilities. Requests for reasonable accommodations should be sent to [e-mail].