Utility Porter - MGM Springfield

MGM Resorts International; Springfield (MA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Healthcare

Uniform & dry-cleaning

Wellness programs

Discounts for hotel, food & beverage,

Free meals in employee dining room

Development & volunteering

Job summary

MGM Springfield in Springfield, Massachusetts, is seeking an EVS Utility Porter to maintain high cleanliness standards across casino, public areas, and ancillary spaces using floor care and cleaning equipment. The role emphasizes safety, teamwork, and guest-focused service.

This is a full‑time position (40 hours per week) with flexibility for swing or grave shifts, including weekends and holidays. The starting rate is $20.35 per hour, with comprehensive benefits including health, dental, vision,

Qualifications

• 6+ months of prior relevant experience in hospitality/cleaning.
• Experience with professional cleaning equipment (floor care and specialty tools).

Responsibilities

• Consistently provide professional, friendly service aligned with SHOW service basics and exceed guest expectations.
• Maintain high cleanliness standards in casino, public areas, offices, restrooms and other required spaces.
• Operate various professional floor care and specialty cleaning equipment.
• Contain and clean biohazardous materials.
• Keep equipment maintained, clean, and well‑marked.

Skills

Cleaning experience

Equipment operation

Tools

Professional cleaning equipment

Job description

Springfield, Massachusetts

The SHOW Comes Alive At MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

The EVS Utility Porter role at MGM Springfield is ideal for candidates with prior professional cleaning experience, preferably in a hospitality or resort environment. This role requires hands‑on experience operating floor care and specialty cleaning equipment, maintaining high cleanliness standards, and safely handling materials in a fast‑paced, guest‑focused setting. Flexibility to work varied shifts and a strong commitment to safety, teamwork, and service excellence are essential.

THE STARTING RATE:

$20.35 per hour

The Day-to-day

• Consistently offer professional, friendly and engaging service, in alignment with S.H.O.W. Service Basics and exceed guest expectations
• Maintain the highest standards to ensure the detail quality and cleanliness in the casino, public areas, offices, restrooms and other required areas
• Operate various professional floor care and specialty cleaning equipment
• Contains and cleans biohazardous materials
• Keep all equipment properly maintained, clean, and free of marks

The Ideal Candidate

• 6+ Months of Prior Relevant Experience is preferred
• Experience with professional cleaning equipment is preferred
• Experience with professional cleaning equipment is preferred
• Able and willing to work a Full-Time schedule (40hours per week), Swing shift or Grave shift including weekends and holidays

The Perks & Benefits

• Healthcare, financial and time off benefits
• Company‑issued uniform and dry‑cleaning
• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

Pay Rate

The Rate For This Role Is

$20.35

This rate represents a good faith estimate of the wage rate that MGM reasonably expects to pay for the position upon hire.

Pay will not be below any applicable minimum wage.

Should overtime be worked, employees are paid overtime pay in accordance with state requirements.

Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.

Are you ready to JOIN THE SHOW?