Utility Operations Tech Analyst - Apps & Automation

H2O America; San Jose (CA); On-site; USD 100,000 - 123,000; Full time

Job summary

H2O America seeks a Technical Analyst in Utility Operation Technology to support, maintain, and optimize enterprise applications, ensuring performance and alignment with business needs. You will perform installations, configurations, patching, integrations, and upgrades while troubleshooting inquiries and automating technical processes.

The role requires strong communication, security controls, documentation, and mentoring of junior staff.

Qualifications

• Bachelor's degree and 5–7 years of relevant professional experience.
• Ability to translate business requirements into data models and reports.
• Experience with cloud environments (Azure, AWS) and DevOps practices.

Responsibilities

• Installs, configures, patches, and updates enterprise systems and components; supports upgrades and migrations.
• Provides technical support escalated from the Service Desk and performs root cause analysis.
• Monitors system health, performance, capacity, and implements tuning for stability.
• Implements and administers system security controls and access policies.
• Monitors integrations and APIs; develops automation scripts to streamline tasks.
• Supports change management, post‑deployment validation, and vendor coordination.

Skills

SQL

Python

CI/CD

Automation

REST APIs

Cloud

Security

Education

Bachelor's Degree

Tools

CityWorks

Samsara

EAM

Locus

AutoCAD

Utilisphere

Fieldhawk

Hach WIMS

TRAKA

Job description

H2O America seeks a Technical Analyst in Utility Operation Technology to support, maintain, and optimize enterprise applications, ensuring performance and alignment with business needs. You will perform installations, configurations, patching, integrations, and upgrades while troubleshooting inquiries and automating technical processes.

The role requires strong communication, security controls, documentation, and mentoring of junior staff.