Utility Maintenance Supervisor - Pump Stations

City of Norfolk, VA; Norfolk (VA); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Parking

Pension plan

Job summary

City of Norfolk, VA's Utilities Department seeks a Utilities Maintenance Supervisor for the Wastewater Division. You will supervise crews servicing wastewater pump stations, troubleshoot equipment, review work orders, and ensure safety and regulatory compliance.

You will also monitor the SCADA system and coordinate with engineers on repairs. This role requires a high school diploma or equivalent, more than four years in utility maintenance or repair, and a valid Class A CDL.

Qualifications

• High school diploma or equivalent required or valid equivalent
• More than four years of utility maintenance/repair/construction experience
• Valid Class A Commercial Driver's License (CDL) required
• Additional training/certification may be required within six months

Responsibilities

• Supervises the maintenance of wastewater pump stations and resolves issues by inspecting materials and equipment and supervising work
• Monitors the SCADA system and coordinates with engineers on repairs
• Ensures safety compliance and OSHA standards at worksites
• Assists customers with wastewater concerns and responds to emergencies as needed

Skills

Supervisory experience

Safety compliance

Customer service

Education

High school diploma or equivalent

Professional wastewater operations certification (preferred)

Tools

SCADA systems

Heavy equipment operation

Job description

Description

The City of Norfolk's Department of Utilities is seeking qualified individuals for a Utility Maintenance Supervisor in our Wastewater Division. The Utility Maintenance Supervisor monitors employees responsible for the repair and maintenance of wastewater pump stations and ensures compliance with safety regulations. Assists customers with wastewater concerns. Troubleshoots functions in pump stations. Responds to customer complaints. Ensures pumping stations are functional. Monitors Supervisory Control and Data Acquisition (SCADA) system. Performs related duties as needed.

Essential Functions

• Supervises the maintenance of wastewater pump stations. Resolves issues by investigating complaints, inspecting necessary materials and equipment, scheduling and supervising work and documenting progress and productivity.
• Maintains infrastructure by assessing, scheduling and supervising work and tracking costs. Manages projects by investigating complaints, working with engineers to determine the best method to resolve problems, documenting repairs, writing work orders, supervising and documenting deliveries of materials, heavy equipment and safety barriers, and monitoring work and costs.
• Monitors the SCADA system to determine the operating condition of all sanitary sewer pump stations and associated alarms.
• Controls inventory by taking yearly inventory and procuring supplies and materials from vendors and the City's storehouse while following purchasing guidelines. Prepare daily timesheets and record materials used.
• Supervises the maintenance of grounds by monitoring mowing, weeding, mulching, spraying of herbicides and litter removal at multiple stations.
• Manages employees by inspecting job sites, evaluating staff performance, assigning workers to planned tasks and worksites, assisting crew when needed, reviewing time sheets, preparing reports, conducting performance evaluations and coordinating the orientation and on-going training of workers. Assists with job interviews.
• Ensures compliance with safety measures by conducting safety inspections, informing employees about safety precautions, evaluating worksites for OSHA compliance, contacting Miss Utility, designing traffic patterns for repair crews, developing and enforcing a safety program and maintaining contact with city and state health and environmental officials.
• Assists customers with wastewater concerns by meeting with them to answer questions, describe repairs and set time for service disruption and street closures.
• Responds to emergencies by leading pump station teams and providing after hours response to sanitary sewer pump station issues.
• Manages pump station maintenance through the City’s work order management system
• Works with the Engineering and Technology Division for review of pump station design plans and general pump station Engineering issues

Education/Experience

Work requires knowledge necessary to understand basic operational, technical, or office processes. Level of knowledge equivalent to four years of high school or equivalency.

More than four years utility maintenance/repair/construction experience.

Additional Information & Requirements

Valid commercial driver's license. CLASS "A" Commercial Driver's License is required for this position.

Additional, duty specific training and certification may be required within six months.

Work Hours

Monday - Friday, 7:00 a.m. - 3:30 p.m.

Work Locations

Combined Operations Center, 1316 Ballentine Blvd, Norfolk, VA 23502

This position is designated as an 'Essential' position and you may be required to work extended, rotating, on call, nights, weekends, and/or holidays in response to emergencies or severe weather.

• Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.
• Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.
• Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.
• Retirement

If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

• The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant’s school of enrollment must be an accredited institution.

Note

The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.

Non-City

Positions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.