Utility Maintenance Supervisor - Wastewater (Linework Crew)

City of Norfolk; Norfolk (VA); On-site; USD 70,000 - 95,000; Full time

Job summary

The City of Norfolk's Department of Utilities seeks a Utility Maintenance Supervisor in the Wastewater Division to lead crews responsible for installation, repair, and maintenance of wastewater infrastructure and to ensure safety compliance. You will supervise sewer cleaning equipment and operations, coordinate with engineers, manage daily budgets, and assist customers with wastewater concerns.

The role requires a Class A CDL and experience in utility maintenance; location is 1316 Ballentine

Qualifications

• Four years of utility maintenance/repair/construction experience.
• A valid Class A Commercial Driver's License (CDL) is required within six months of hire.

Responsibilities

• Supervise and schedule crews for cleaning sanitary sewer mains, laterals, and maintenance of sewer-cleaning equipment and vehicles.
• Inspect worksites, evaluate staff performance, and coordinate training and interviews.
• Investigate complaints, document repairs, write work orders, and monitor costs and materials.
• Ensure OSHA safety compliance and coordinate emergency response as needed.

Skills

Supervisory experience

Safety compliance

Customer service

Job description

The City of Norfolk's Department of Utilities is currently seeking qualified candidates for the position of Utility Maintenance Supervisor within our Wastewater Division. This person supervises employees responsible for the installation, repair, and maintenance of wastewater infrastructure; and ensures compliance with safety regulations. Assists customers with wastewater concerns. Contributes to the development and preparation of the annual budget.

Essential functions

• Responsible for supervising and scheduling multiple crews involved with the cleaning of sanitary sewer mains, laterals and maintenance of sewer cleaning equipment and vehicles. Resolves issues by investigating complaints, inspecting necessary materials and equipment, scheduling and supervising work and documenting progress and productivity.
• Responsible for supervisingthe operation and maintenance of sanitary sewer cleaning equipment such as: water jet trucks, vacuum combination trucks, rod trucks and augers. Familiar with sewer cleaning processes and chemical applications. Ability to read and interpret drawings of sewer assets.
• Maintains infrastructure by assessing, scheduling and supervising work and tracking costs.
• Manages projects by investigating complaints, working with engineers to determine the best method to resolve problems, documenting repairs, writing work orders, supervising and documenting deliveries of materials, heavy equipment and safety barriers, and monitoring work and costs.
• Controls materials by taking yearly inventory and procuring supplies from vendors and the City's storehouse while following purchasing guidelines. Prepare daily timesheets and record materials used.
• Manages employees by inspecting job sites, evaluating staff performance, assigning workers to planned tasks andworksites, assisting crews when needed, reviewing time sheets, preparing reports, conducting performance evaluations and coordinating the orientation and on-going training of workers. Assists with job interviews.
• Ensures compliance with safety measures by conducting safety inspections, informing employees about safety precautions, evaluatingworksitesfor OSHA compliance, contacting Miss Utility, designing traffic patterns for crews, developing and enforcing a safety program and maintaining contact with city and state health and environmental officials.
• Assists customers with wastewater concerns by meeting with them to answer questions, describe repairs and set time for service disruption and street closures.
• Contributes to the development and preparation of the annual budget by assisting with cost estimates and coordinating the preparation of specifications for equipment and materials.
• Responds to emergencies by leading sanitary sewer emergency response teams and coordinating standby team to respond to after hour emergencies (broken mains, sewer overflows, etc.)

Work requires knowledge necessary to understand basic operational, technical, or office processes. Level of knowledge equivalent to four years of high school or equivalency.

More than four years utility maintenance/repair/construction experience.

A valid Class A Commercial Driver's License is required.

Additional, duty specific training and certification may be required within six months.

Work Hours

Monday through Friday; 7:00 a.m. to 3:30 p.m. (standby/on call is required)

Work Location

1316 Ballentine Boulevard, Norfolk, Virginia

This position is designated as an Essential position which means you may be required to work extended, rotating, after hours, nights, weekends, and/or holidays in response to emergencies or severe weather events.