Utility Houseperson - On Call

Fontainbleau; Idaho; On-site; USD 10,000 - 60,000; Full time

Job summary

A renowned hotel seeks a Utility Houseperson responsible for cleaning and maintaining guest areas and supporting housekeeping tasks. This role requires a commitment to excellent customer service, efficiency in cleaning duties, and the ability to manage multiple responsibilities in a fast-paced environment. Strong attention to detail and adherence to safety protocols are essential, as is the ability to work a flexible schedule. Join a diverse team dedicated to providing outstanding guest experiences.

Qualifications

• Ability to work flexible hours, including nights, weekends, and holidays.
• Physical ability to lift and move up to 100 pounds.
• Must adhere to safety procedures and use cleaning chemicals correctly.

Responsibilities

• Clean and maintain guest hallways, back of house, and furnishings.
• Operate heavy machinery and respond to cleaning requests promptly.
• Assist with high dusting and bio-hazardous clean-up.

Skills

Customer service

Attention to detail

Time management

Multitasking

Professional demeanor

Education

High school diploma or equivalent

Job description

POSITION OVERVIEW

The Utility Houseperson is responsible for the cleanliness and appearance of all hotel tower hallways and guest rooms, upholstery, drapes/sheers, marble/stone surfaces, tile, and flooring.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following and other duties may be assigned as necessary:

• Clean and maintain all guest hallways and back of house areas when needed including but not limited to vacuuming, mopping, cleaning walls/baseboards, vending areas, all furniture and fixtures
• Regularly shampoo and deep extract guest room and hallway carpet
• Polish and buff tile flooring as needed
• Responsible for impromptu shampoo and flood water extraction of designated areas in hotel tower
• Must be able to operate and maneuver heavy equipment and machinery
• Always use correct cleaning chemicals for designated areas/surfaces according to OSHA and management requirements
• Assist with moving furniture
• Assist with high dusting of guest rooms and pull or deep clean rooms.
• Responsible for bio-hazardous clean up
• Complete assigned special projects by management
• Promotes positive customer relations, provide the hotel guest the best possible service in a courteous and hospitable manner, having knowledge of hotel information
• Must conduct self in a professional manner at all times
• Performs any other duties assigned by Utility Manager, Housekeeping Manager, and any other member of Housekeeping Leadership
• Delivers supplies from the storerooms to the Housekeeping Department to be dispensed to various Members of the housekeeping department
• Cleans all elevator tracks, including FOH and BOH
• Utilizes HotSOS device to respond and complete issued service orders
• Must adhere to all company and departmental policies and procedures
• Must always practice safety procedures
• Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 18 years of age.

• High school diploma or equivalent
• Able to multitask and handle stressful situations in a calm professional manner and exhibit good judgment
• Ability to present oneself in a confident, polished, and professional manner
• Highly motivated and energetic personality with a strong commitment to excellence in hospitality
• Excellent organizational skills; be able to function under time constraints and deadlines with attention to detail
• Must be willing and able to work a flexible schedule to include nights, holidays, and weekends
• Work in a fast-paced, busy, and somewhat stressful environment

SUPERVISORY RESPONSIBILITIES

This position does not have supervisory responsibilities.

DIVERSITY COMMITMENT

Fontainebleau Las Vegas is committed to ensuring an inclusive space and sense of belonging for our Members. We believe our workforce should reflect the vast diversity of the communities we serve, and that diverse voices should be intentionally integrated into our work. We foster a culture of difference and diversity of identity, experience, and perspective, while actively striving for inclusive behaviors across our Company. By promoting these values and continuously pushing for better, we aim to create a positive work environment that encourages equality, inclusion, empowerment, and respect.

CERTIFICATES, LICENSES, REGISTRATIONS

Member must be able to qualify for licenses and permits required by federal, state, and local regulations.

LANGUAGE SKILLS

Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required.

REASONING ABILITY

Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by a Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the Member is regularly required to stand and use hands and fingers to handle or utilize objects, tools, or controls. The Member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision and peripheral vision.

The Member must regularly lift and/or move up to 50 pounds, frequently lift and/or move up to 100 pounds, and occasionally lift and/or move up to 200 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those a Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Member could be exposed to an environment containing unrestricted secondhand tobacco smoke.

PAY TRANSPARENCY

Fontainebleau Las Vegas believes in developing and supporting our talent into the future. Our compensation program is designed to attract, motivate, and retain talented Members who are the driving force behind the Company's success. We strive to provide market-competitive compensation. Salary will be commensurate with experience and skill set, considering a candidate's qualifications, skills, competencies, and experience, as well as internal equity and market data alignment.

In alignment with our Company culture, we will strive to communicate openly about the goals of the Company and the design of the compensation program. The compensation process is designed to be fair and simple so that all Members and managers understand the Company's goals and future career development opportunities for upward mobility.

SALARY

$25.24 per hour