Utility Data & Process Analyst

Lumaenergy; San Juan (PR); On-site; USD 65,000 - 100,000; Full time

Job summary

LUMA Energy is seeking a Business Analyst to support data, technology tools, and business applications across the asset lifecycle. You will document workflows, gather requirements, and maintain UAT scenarios while ensuring alignment with project goals.

The role emphasizes change management support, collaboration with IT/OT, and data-driven decision-making within the utility sector. A Bachelor's degree and 3 years of analysis experience are required.

Qualifications

• Bachelor's degree in Information Systems, CS, IT or related field from an accredited university.
• 3 years of experience in business or data analysis, including data modeling.
• Experience with asset management and work management enabling technologies, preferably within the utility sector.
• Experience with BPMN 2.0 is preferred.

Responsibilities

• Develops business process models for new or revised processes to document workflows and support continuous improvement.
• Conducts requirements-gathering and process-development sessions with business representatives to capture accurate business needs.
• Maintains business requirements, UAT scenarios, and process documentation to ensure clarity and alignment throughout the project lifecycle.
• Supports the development of change management materials to ensure a seamless transition for business users to new tools and technology.
• Collaborates with IT/OT teams to understand software lifecycle changes and assist in integrating updates into business processes.
• Identifies basic data analysis needs to support understanding of business problems and decision-making.
• Follows established company policies, procedures, and standards to ensure full compliance with applicable laws and industry regulations.
• Participates in storm restoration tasks and assigned drills to contribute to the safe and reliable recovery of services.
• Performs additional tasks aligned with role expectations and qualifications to support team goals and operational flexibility.

Skills

Analytical skills

Initiative

Judgment

Conflict resolution

MS Excel

Stakeholder communication

Business process knowledge

English communication

Team collaboration

Education

Bachelor's degree in Information Systems, CS, IT or related field

Tools

MS Office

Job description

LUMA Energy is seeking a Business Analyst to support data, technology tools, and business applications across the asset lifecycle. You will document workflows, gather requirements, and maintain UAT scenarios while ensuring alignment with project goals.

The role emphasizes change management support, collaboration with IT/OT, and data-driven decision-making within the utility sector. A Bachelor's degree and 3 years of analysis experience are required.